Daily Papers

Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on single-turn RAG, leaving a significant gap in addressing the complexities of multi-turn conversations found in real-world applications. To bridge this gap, we introduce CORAL, a large-scale benchmark designed to assess RAG systems in realistic multi-turn conversational settings. CORAL includes diverse information-seeking conversations automatically derived from Wikipedia and tackles key challenges such as open-domain coverage, knowledge intensity, free-form responses, and topic shifts. It supports three core tasks of conversational RAG: passage retrieval, response generation, and citation labeling. We propose a unified framework to standardize various conversational RAG methods and conduct a comprehensive evaluation of these methods on CORAL, demonstrating substantial opportunities for improving existing approaches.

Retrieval-Augmented Generation (RAG) offers a promising solution to address various limitations of Large Language Models (LLMs), such as hallucination and difficulties in keeping up with real-time updates. This approach is particularly critical in expert and domain-specific applications where LLMs struggle to cover expert knowledge. Therefore, evaluating RAG models in such scenarios is crucial, yet current studies often rely on general knowledge sources like Wikipedia to assess the models' abilities in solving common-sense problems. In this paper, we evaluated LLMs by RAG settings in a domain-specific context, college enrollment. We identified six required abilities for RAG models, including the ability in conversational RAG, analyzing structural information, faithfulness to external knowledge, denoising, solving time-sensitive problems, and understanding multi-document interactions. Each ability has an associated dataset with shared corpora to evaluate the RAG models' performance. We evaluated popular LLMs such as Llama, Baichuan, ChatGLM, and GPT models. Experimental results indicate that existing closed-book LLMs struggle with domain-specific questions, highlighting the need for RAG models to solve expert problems. Moreover, there is room for RAG models to improve their abilities in comprehending conversational history, analyzing structural information, denoising, processing multi-document interactions, and faithfulness in expert knowledge. We expect future studies could solve these problems better.

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many existing studies commonly assume the always need for Retrieval Augmented Generation (RAG) in a conversational system without explicit control. This raises a research question about such a necessity. In this study, we propose to investigate the need for each turn of system response to be augmented with external knowledge. In particular, by leveraging human judgements on the binary choice of adaptive augmentation, we develop RAGate, a gating model, which models conversation context and relevant inputs to predict if a conversational system requires RAG for improved responses. We conduct extensive experiments on devising and applying RAGate to conversational models and well-rounded analyses of different conversational scenarios. Our experimental results and analysis indicate the effective application of RAGate in RAG-based conversational systems in identifying system responses for appropriate RAG with high-quality responses and a high generation confidence. This study also identifies the correlation between the generation's confidence level and the relevance of the augmented knowledge.

Large Language Models (LLMs) are increasingly deployed in enterprise applications, yet their reliability remains limited by hallucinations, i.e., confident but factually incorrect information. Existing detection approaches, such as SelfCheckGPT and MetaQA, primarily target standalone LLMs and do not address the unique challenges of Retrieval-Augmented Generation (RAG) systems, where responses must be consistent with retrieved evidence. We therefore present MetaRAG, a metamorphic testing framework for hallucination detection in Retrieval-Augmented Generation (RAG) systems. MetaRAG operates in a real-time, unsupervised, black-box setting, requiring neither ground-truth references nor access to model internals, making it suitable for proprietary and high-stakes domains. The framework proceeds in four stages: (1) decompose answers into atomic factoids, (2) generate controlled mutations of each factoid using synonym and antonym substitutions, (3) verify each variant against the retrieved context (synonyms are expected to be entailed and antonyms contradicted), and (4) aggregate penalties for inconsistencies into a response-level hallucination score. Crucially for identity-aware AI, MetaRAG localizes unsupported claims at the factoid span where they occur (e.g., pregnancy-specific precautions, LGBTQ+ refugee rights, or labor eligibility), allowing users to see flagged spans and enabling system designers to configure thresholds and guardrails for identity-sensitive queries. Experiments on a proprietary enterprise dataset illustrate the effectiveness of MetaRAG for detecting hallucinations and enabling trustworthy deployment of RAG-based conversational agents. We also outline a topic-based deployment design that translates MetaRAG's span-level scores into identity-aware safeguards; this design is discussed but not evaluated in our experiments.

Augmenting Large Language Models (LLMs) with information retrieval capabilities (i.e., Retrieval-Augmented Generation (RAG)) has proven beneficial for knowledge-intensive tasks. However, understanding users' contextual search intent when generating responses is an understudied topic for conversational question answering (QA). This conversational extension leads to additional concerns when compared to single-turn QA as it is more challenging for systems to comprehend conversational context and manage retrieved passages over multiple turns. In this work, we propose a method for enabling LLMs to decide when to retrieve in RAG settings given a conversational context. When retrieval is deemed necessary, the LLM then rewrites the conversation for passage retrieval and judges the relevance of returned passages before response generation. Operationally, we build on the single-turn SELF-RAG framework (Asai et al., 2023) and propose SELF-multi-RAG for conversational settings. SELF-multi-RAG demonstrates improved capabilities over single-turn variants with respect to retrieving relevant passages (by using summarized conversational context) and assessing the quality of generated responses. Experiments on three conversational QA datasets validate the enhanced response generation capabilities of SELF-multi-RAG, with improvements of ~13% measured by human annotation.

Vision-Language Models (VLMs) have demonstrated remarkable capabilities in understanding multimodal inputs and have been widely integrated into Retrieval-Augmented Generation (RAG) based conversational systems. While current VLM-powered chatbots can provide textual source references in their responses, they exhibit significant limitations in referencing contextually relevant images during conversations. In this paper, we introduce Contextual Image Reference -- the ability to appropriately reference relevant images from retrieval documents based on conversation context -- and systematically investigate VLMs' capability in this aspect. We conduct the first evaluation for contextual image referencing, comprising a dedicated testing dataset and evaluation metrics. Furthermore, we propose ImageRef-VL, a method that significantly enhances open-source VLMs' image referencing capabilities through instruction fine-tuning on a large-scale, manually curated multimodal conversation dataset. Experimental results demonstrate that ImageRef-VL not only outperforms proprietary models but also achieves an 88% performance improvement over state-of-the-art open-source VLMs in contextual image referencing tasks. Our code is available at https://github.com/bytedance/ImageRef-VL.

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely heavily on explicit external knowledge e.g., knowledge graphs to augment the models' understanding of the items and attributes, which is quite hard to scale. To alleviate this, we propose an alternative information retrieval (IR)-styled approach to the CRS item recommendation task, where we represent conversations as queries and items as documents to be retrieved. We expand the document representation used for retrieval with conversations from the training set. With a simple BM25-based retriever, we show that our task formulation compares favorably with much more complex baselines using complex external knowledge on a popular CRS benchmark. We demonstrate further improvements using user-centric modeling and data augmentation to counter the cold start problem for CRSs.

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on information retrieval from large databases of texts, like Wikipedia, rather than information from long-form conversations. In this paper, we argue that effective retrieval from long-form conversational data faces two unique problems compared to static database retrieval: 1) time/event-based queries, which requires the model to retrieve information about previous conversations based on time or the order of a conversational event (e.g., the third conversation on Tuesday), and 2) ambiguous queries that require surrounding conversational context to understand. To better develop RAG-based agents that can deal with these challenges, we generate a new dataset of ambiguous and time-based questions that build upon a recent dataset of long-form, simulated conversations, and demonstrate that standard RAG based approaches handle such questions poorly. We then develop a novel retrieval model which combines chained-of-table search methods, standard vector-database retrieval, and a prompting method to disambiguate queries, and demonstrate that this approach substantially improves over current methods at solving these tasks. We believe that this new dataset and more advanced RAG agent can act as a key benchmark and stepping stone towards effective memory augmented conversational agents that can be used in a wide variety of AI applications.

The Natural Conversation Benchmark (NC-Bench) introduce a new approach to evaluating the general conversational competence of large language models (LLMs). Unlike prior benchmarks that focus on the content of model behavior, NC-Bench focuses on the form and structure of natural conversation. Grounded in the IBM Natural Conversation Framework (NCF), NC-Bench comprises three distinct sets. The Basic Conversation Competence set evaluates fundamental sequence management practices, such as answering inquiries, repairing responses, and closing conversational pairs. The RAG set applies the same sequence management patterns as the first set but incorporates retrieval-augmented generation (RAG). The Complex Request set extends the evaluation to complex requests involving more intricate sequence management patterns. Each benchmark tests a model's ability to produce contextually appropriate conversational actions in response to characteristic interaction patterns. Initial evaluations across 6 open-source models and 14 interaction patterns show that models perform well on basic answering tasks, struggle more with repair tasks (especially repeat), have mixed performance on closing sequences, and find complex multi-turn requests most challenging, with Qwen models excelling on the Basic set and Granite models on the RAG set and the Complex Request set. By operationalizing fundamental principles of human conversation, NC-Bench provides a lightweight, extensible, and theory-grounded framework for assessing and improving the conversational abilities of LLMs beyond topical or task-specific benchmarks.

Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is asked to generate a response to a question in the context of a preceding conversation is an important and often overlooked task with several additional challenges. We present MTRAG: an end-to-end human-generated multi-turn RAG benchmark that reflects several real-world properties across diverse dimensions for evaluating the full RAG pipeline. MTRAG contains 110 conversations averaging 7.7 turns each across four domains for a total of 842 tasks. We also explore automation paths via synthetic data and LLM-as-a-Judge evaluation. Our human and automatic evaluations show that even state-of-the-art LLM RAG systems struggle on MTRAG. We demonstrate the need for strong retrieval and generation systems that can handle later turns, unanswerable questions, non-standalone questions, and multiple domains. MTRAG is available at https://github.com/ibm/mt-rag-benchmark.

Existing works on long-term open-domain dialogues focus on evaluating model responses within contexts spanning no more than five chat sessions. Despite advancements in long-context large language models (LLMs) and retrieval augmented generation (RAG) techniques, their efficacy in very long-term dialogues remains unexplored. To address this research gap, we introduce a machine-human pipeline to generate high-quality, very long-term dialogues by leveraging LLM-based agent architectures and grounding their dialogues on personas and temporal event graphs. Moreover, we equip each agent with the capability of sharing and reacting to images. The generated conversations are verified and edited by human annotators for long-range consistency and grounding to the event graphs. Using this pipeline, we collect LoCoMo, a dataset of very long-term conversations, each encompassing 300 turns and 9K tokens on avg., over up to 35 sessions. Based on LoCoMo, we present a comprehensive evaluation benchmark to measure long-term memory in models, encompassing question answering, event summarization, and multi-modal dialogue generation tasks. Our experimental results indicate that LLMs exhibit challenges in understanding lengthy conversations and comprehending long-range temporal and causal dynamics within dialogues. Employing strategies like long-context LLMs or RAG can offer improvements but these models still substantially lag behind human performance.

Connecting conversation with external domain knowledge is vital for conversational recommender systems (CRS) to correctly understand user preferences. However, existing solutions either require domain-specific engineering, which limits flexibility, or rely solely on large language models, which increases the risk of hallucination. While Retrieval-Augmented Generation (RAG) holds promise, its naive use in CRS is hindered by noisy dialogues that weaken retrieval and by overlooked nuances among similar items. We propose ReGeS, a reciprocal Retrieval-Generation Synergy framework that unifies generation-augmented retrieval to distill informative user intent from conversations and retrieval-augmented generation to differentiate subtle item features. This synergy obviates the need for extra annotations, reduces hallucinations, and simplifies continuous updates. Experiments on multiple CRS benchmarks show that ReGeS achieves state-of-the-art performance in recommendation accuracy, demonstrating the effectiveness of reciprocal synergy for knowledge-intensive CRS tasks.

Large Language Models (LLMs) have demonstrated impressive fluency and task competence in conversational settings. However, their effectiveness in multi-session and long-term interactions is hindered by limited memory persistence. Typical retrieval-augmented generation (RAG) systems store dialogue history as dense vectors, which capture semantic similarity but neglect finer linguistic structures such as syntactic dependencies, discourse relations, and coreference links. We propose Semantic Anchoring, a hybrid agentic memory architecture that enriches vector-based storage with explicit linguistic cues to improve recall of nuanced, context-rich exchanges. Our approach combines dependency parsing, discourse relation tagging, and coreference resolution to create structured memory entries. Experiments on adapted long-term dialogue datasets show that semantic anchoring improves factual recall and discourse coherence by up to 18% over strong RAG baselines. We further conduct ablation studies, human evaluations, and error analysis to assess robustness and interpretability.

End-to-end speech-in speech-out dialogue systems are emerging as a powerful alternative to traditional ASR-LLM-TTS pipelines, generating more natural, expressive responses with significantly lower latency. However, these systems remain prone to hallucinations due to limited factual grounding. While text-based dialogue systems address this challenge by integrating tools such as web search and knowledge graph APIs, we introduce the first approach to extend tool use directly into speech-in speech-out systems. A key challenge is that tool integration substantially increases response latency, disrupting conversational flow. To mitigate this, we propose Streaming Retrieval-Augmented Generation (Streaming RAG), a novel framework that reduces user-perceived latency by predicting tool queries in parallel with user speech, even before the user finishes speaking. Specifically, we develop a post-training pipeline that teaches the model when to issue tool calls during ongoing speech and how to generate spoken summaries that fuse audio queries with retrieved text results, thereby improving both accuracy and responsiveness. To evaluate our approach, we construct AudioCRAG, a benchmark created by converting queries from the publicly available CRAG dataset into speech form. Experimental results demonstrate that our streaming RAG approach increases QA accuracy by up to 200% relative (from 11.1% to 34.2% absolute) and further enhances user experience by reducing tool use latency by 20%. Importantly, our streaming RAG approach is modality-agnostic and can be applied equally to typed input, paving the way for more agentic, real-time AI assistants.

Although the Retrieval-Augmented Generation (RAG) paradigms can use external knowledge to enhance and ground the outputs of Large Language Models (LLMs) to mitigate generative hallucinations and static knowledge base problems, they still suffer from limited flexibility in adopting Information Retrieval (IR) systems with varying capabilities, constrained interpretability during the multi-round retrieval process, and a lack of end-to-end optimization. To address these challenges, we propose a novel LLM-centric approach, IM-RAG, that integrates IR systems with LLMs to support multi-round RAG through learning Inner Monologues (IM, i.e., the human inner voice that narrates one's thoughts). During the IM process, the LLM serves as the core reasoning model (i.e., Reasoner) to either propose queries to collect more information via the Retriever or to provide a final answer based on the conversational context. We also introduce a Refiner that improves the outputs from the Retriever, effectively bridging the gap between the Reasoner and IR modules with varying capabilities and fostering multi-round communications. The entire IM process is optimized via Reinforcement Learning (RL) where a Progress Tracker is incorporated to provide mid-step rewards, and the answer prediction is further separately optimized via Supervised Fine-Tuning (SFT). We conduct extensive experiments with the HotPotQA dataset, a popular benchmark for retrieval-based, multi-step question-answering. The results show that our approach achieves state-of-the-art (SOTA) performance while providing high flexibility in integrating IR modules as well as strong interpretability exhibited in the learned inner monologues.

We introduce a comprehensive benchmark for conversational memory evaluation containing 75,336 question-answer pairs across diverse categories including user facts, assistant recall, abstention, preferences, temporal changes, and implicit connections. While existing benchmarks have advanced the field, our work addresses fundamental challenges in statistical power, data generation consistency, and evaluation flexibility that limit current memory evaluation frameworks. We examine the relationship between conversational memory and retrieval-augmented generation (RAG). While these systems share fundamental architectural patterns--temporal reasoning, implicit extraction, knowledge updates, and graph representations--memory systems have a unique characteristic: they start from zero and grow progressively with each conversation. This characteristic enables naive approaches that would be impractical for traditional RAG. Consistent with recent findings on long context effectiveness, we observe that simple full-context approaches achieve 70-82% accuracy even on our most challenging multi-message evidence cases, while sophisticated RAG-based memory systems like Mem0 achieve only 30-45% when operating on conversation histories under 150 interactions. Our analysis reveals practical transition points: long context excels for the first 30 conversations, remains viable with manageable trade-offs up to 150 conversations, and typically requires hybrid or RAG approaches beyond that point as costs and latencies become prohibitive. These patterns indicate that the small-corpus advantage of conversational memory--where exhaustive search and complete reranking are feasible--deserves dedicated research attention rather than simply applying general RAG solutions to conversation histories.

Complex dialog systems often use retrieved evidence to facilitate factual responses. Such RAG (Retrieval Augmented Generation) systems retrieve from massive heterogeneous data stores that are usually architected as multiple indexes or APIs instead of a single monolithic source. For a given query, relevant evidence needs to be retrieved from one or a small subset of possible retrieval sources. Complex queries can even require multi-step retrieval. For example, a conversational agent on a retail site answering customer questions about past orders will need to retrieve the appropriate customer order first and then the evidence relevant to the customer's question in the context of the ordered product. Most RAG Agents handle such Chain-of-Thought (CoT) tasks by interleaving reasoning and retrieval steps. However, each reasoning step directly adds to the latency of the system. For large models (>100B parameters) this latency cost is significant -- in the order of multiple seconds. Multi-agent systems may classify the query to a single Agent associated with a retrieval source, though this means that a (small) classification model dictates the performance of a large language model. In this work we present REAPER (REAsoning-based PlannER) - an LLM based planner to generate retrieval plans in conversational systems. We show significant gains in latency over Agent-based systems and are able to scale easily to new and unseen use cases as compared to classification-based planning. Though our method can be applied to any RAG system, we show our results in the context of Rufus -- Amazon's conversational shopping assistant.

With the advent of Large Language Models (LLM), conversational assistants have become prevalent for domain use cases. LLMs acquire the ability to contextual question answering through training, and Retrieval Augmented Generation (RAG) further enables the bot to answer domain-specific questions. This paper describes a RAG-based approach for building a chatbot that answers user's queries using Frequently Asked Questions (FAQ) data. We train an in-house retrieval embedding model using infoNCE loss, and experimental results demonstrate that the in-house model works significantly better than the well-known general-purpose public embedding model, both in terms of retrieval accuracy and Out-of-Domain (OOD) query detection. As an LLM, we use an open API-based paid ChatGPT model. We noticed that a previously retrieved-context could be used to generate an answer for specific patterns/sequences of queries (e.g., follow-up queries). Hence, there is a scope to optimize the number of LLM tokens and cost. Assuming a fixed retrieval model and an LLM, we optimize the number of LLM tokens using Reinforcement Learning (RL). Specifically, we propose a policy-based model external to the RAG, which interacts with the RAG pipeline through policy actions and updates the policy to optimize the cost. The policy model can perform two actions: to fetch FAQ context or skip retrieval. We use the open API-based GPT-4 as the reward model. We then train a policy model using policy gradient on multiple training chat sessions. As a policy model, we experimented with a public gpt-2 model and an in-house BERT model. With the proposed RL-based optimization combined with similarity threshold, we are able to achieve significant cost savings while getting a slightly improved accuracy. Though we demonstrate results for the FAQ chatbot, the proposed RL approach is generic and can be experimented with any existing RAG pipeline.

This paper presents a Large Language Model (LLM) based conversational agent system designed to enhance human-machine collaboration in Machine Learning Operations (MLOps). We introduce the Swarm Agent, an extensible architecture that integrates specialized agents to create and manage ML workflows through natural language interactions. The system leverages a hierarchical, modular design incorporating a KubeFlow Pipelines (KFP) Agent for ML pipeline orchestration, a MinIO Agent for data management, and a Retrieval-Augmented Generation (RAG) Agent for domain-specific knowledge integration. Through iterative reasoning loops and context-aware processing, the system enables users with varying technical backgrounds to discover, execute, and monitor ML pipelines; manage datasets and artifacts; and access relevant documentation, all via intuitive conversational interfaces. Our approach addresses the accessibility gap in complex MLOps platforms like Kubeflow, making advanced ML tools broadly accessible while maintaining the flexibility to extend to other platforms. The paper describes the architecture, implementation details, and demonstrates how this conversational MLOps assistant reduces complexity and lowers barriers to entry for users across diverse technical skill levels.

This study presents an innovative enhancement to retrieval-augmented generation (RAG) systems by seamlessly integrating fine-tuned large language models (LLMs) with vector databases. This integration capitalizes on the combined strengths of structured data retrieval and the nuanced comprehension provided by advanced LLMs. Central to our approach are the LoRA and QLoRA methodologies, which stand at the forefront of model refinement through parameter-efficient fine-tuning and memory optimization. A novel feature of our research is the incorporation of user feedback directly into the training process, ensuring the model's continuous adaptation to user expectations and thus, improving its performance and applicability. Additionally, we introduce a Quantized Influence Measure (QIM) as an innovative "AI Judge" mechanism to enhance the precision of result selection, further refining the system's accuracy. Accompanied by an executive diagram and a detailed algorithm for fine-tuning QLoRA, our work provides a comprehensive framework for implementing these advancements within chatbot technologies. This research contributes significant insights into LLM optimization for specific uses and heralds new directions for further development in retrieval-augmented models. Through extensive experimentation and analysis, our findings lay a robust foundation for future advancements in chatbot technology and retrieval systems, marking a significant step forward in the creation of more sophisticated, precise, and user-centric conversational AI systems.

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of long-term user intimacy. To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework. Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia). By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData). Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time. The effectiveness of our dataset and models is validated through both automatic and human evaluations. We release the open-source framework and dataset at https://github.com/FrontierLabs/MapDia.

This paper shows that alignment methods can achieve superior adherence to guardrails compared to instruction fine-tuning alone in conversational agents, also known as bots, within predefined guidelines or 'guardrails'. It examines traditional training approaches such as instruction fine-tuning and the recent advancements in direct alignment methods like Identity Preference Optimization (IPO), and Kahneman-Tversky Optimization (KTO). The effectiveness of alignment techniques both pre and post-instruction tuning is highlighted, illustrating their potential to optimize conversational bots in domains that require strict adherence to specified rules, such as customer care.

Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is hindered by data scarcity (due to privacy concerns) and the limitations of current benchmarks. Existing benchmarks often lack realism, failing to incorporate deep knowledge base (KB) integration, real-world noise, or critical operational tasks beyond conversational fluency. To bridge this gap, we introduce CXMArena, a novel, large-scale synthetic benchmark dataset specifically designed for evaluating AI in operational CXM contexts. Given the diversity in possible contact center features, we have developed a scalable LLM-powered pipeline that simulates the brand's CXM entities that form the foundation of our datasets-such as knowledge articles including product specifications, issue taxonomies, and contact center conversations. The entities closely represent real-world distribution because of controlled noise injection (informed by domain experts) and rigorous automated validation. Building on this, we release CXMArena, which provides dedicated benchmarks targeting five important operational tasks: Knowledge Base Refinement, Intent Prediction, Agent Quality Adherence, Article Search, and Multi-turn RAG with Integrated Tools. Our baseline experiments underscore the benchmark's difficulty: even state of the art embedding and generation models achieve only 68% accuracy on article search, while standard embedding methods yield a low F1 score of 0.3 for knowledge base refinement, highlighting significant challenges for current models necessitating complex pipelines and solutions over conventional techniques.

This paper introduces a novel dataset REGEN (Reviews Enhanced with GEnerative Narratives), designed to benchmark the conversational capabilities of recommender Large Language Models (LLMs), addressing the limitations of existing datasets that primarily focus on sequential item prediction. REGEN extends the Amazon Product Reviews dataset by inpainting two key natural language features: (1) user critiques, representing user "steering" queries that lead to the selection of a subsequent item, and (2) narratives, rich textual outputs associated with each recommended item taking into account prior context. The narratives include product endorsements, purchase explanations, and summaries of user preferences. Further, we establish an end-to-end modeling benchmark for the task of conversational recommendation, where models are trained to generate both recommendations and corresponding narratives conditioned on user history (items and critiques). For this joint task, we introduce a modeling framework LUMEN (LLM-based Unified Multi-task Model with Critiques, Recommendations, and Narratives) which uses an LLM as a backbone for critiquing, retrieval and generation. We also evaluate the dataset's quality using standard auto-rating techniques and benchmark it by training both traditional and LLM-based recommender models. Our results demonstrate that incorporating critiques enhances recommendation quality by enabling the recommender to learn language understanding and integrate it with recommendation signals. Furthermore, LLMs trained on our dataset effectively generate both recommendations and contextual narratives, achieving performance comparable to state-of-the-art recommenders and language models.

We present INDICVOICES, a dataset of natural and spontaneous speech containing a total of 7348 hours of read (9%), extempore (74%) and conversational (17%) audio from 16237 speakers covering 145 Indian districts and 22 languages. Of these 7348 hours, 1639 hours have already been transcribed, with a median of 73 hours per language. Through this paper, we share our journey of capturing the cultural, linguistic and demographic diversity of India to create a one-of-its-kind inclusive and representative dataset. More specifically, we share an open-source blueprint for data collection at scale comprising of standardised protocols, centralised tools, a repository of engaging questions, prompts and conversation scenarios spanning multiple domains and topics of interest, quality control mechanisms, comprehensive transcription guidelines and transcription tools. We hope that this open source blueprint will serve as a comprehensive starter kit for data collection efforts in other multilingual regions of the world. Using INDICVOICES, we build IndicASR, the first ASR model to support all the 22 languages listed in the 8th schedule of the Constitution of India. All the data, tools, guidelines, models and other materials developed as a part of this work will be made publicly available

This paper introduces a scholarly Question Answering (QA) system on top of the NFDI4DataScience Gateway, employing a Retrieval Augmented Generation-based (RAG) approach. The NFDI4DS Gateway, as a foundational framework, offers a unified and intuitive interface for querying various scientific databases using federated search. The RAG-based scholarly QA, powered by a Large Language Model (LLM), facilitates dynamic interaction with search results, enhancing filtering capabilities and fostering a conversational engagement with the Gateway search. The effectiveness of both the Gateway and the scholarly QA system is demonstrated through experimental analysis.

Retrieval-augmented generation (RAG) has become integral to large language models (LLMs), particularly for conversational AI systems where user questions may reference knowledge beyond the LLMs' training cutoff. However, many natural user questions lack well-defined answers, either due to limited domain knowledge or because the retrieval system returns documents that are relevant in appearance but uninformative in content. In such cases, LLMs often produce hallucinated answers without flagging them. While recent work has largely focused on questions with false premises, we study out-of-scope questions, where the retrieved document appears semantically similar to the question but lacks the necessary information to answer it. In this paper, we propose a guided hallucination-based approach ELOQ to automatically generate a diverse set of out-of-scope questions from post-cutoff documents, followed by human verification to ensure quality. We use this dataset to evaluate several LLMs on their ability to detect out-of-scope questions and generate appropriate responses. Finally, we introduce an improved detection method that enhances the reliability of LLM-based question-answering systems in handling out-of-scope questions.

While ongoing advancements in Large Language Models have demonstrated remarkable success across various NLP tasks, Retrieval Augmented Generation Model stands out to be highly effective on downstream applications like Question Answering. Recently, RAG-end2end model further optimized the architecture and achieved notable performance improvements on domain adaptation. However, the effectiveness of these RAG-based architectures remains relatively unexplored when fine-tuned on specialized domains such as customer service for building a reliable conversational AI system. Furthermore, a critical challenge persists in reducing the occurrence of hallucinations while maintaining high domain-specific accuracy. In this paper, we investigated the performance of diverse RAG and RAG-like architectures through domain adaptation and evaluated their ability to generate accurate and relevant response grounded in the contextual knowledge base. To facilitate the evaluation of the models, we constructed a novel dataset HotelConvQA, sourced from wide range of hotel-related conversations and fine-tuned all the models on our domain specific dataset. We also addressed a critical research gap on determining the impact of domain adaptation on reducing hallucinations across different RAG architectures, an aspect that was not properly measured in prior work. Our evaluation shows positive results in all metrics by employing domain adaptation, demonstrating strong performance on QA tasks and providing insights into their efficacy in reducing hallucinations. Our findings clearly indicate that domain adaptation not only enhances the models' performance on QA tasks but also significantly reduces hallucination across all evaluated RAG architectures.

The advent of Large Language Models (LLMs) is transforming search engines into conversational AI search products, primarily using Retrieval-Augmented Generation (RAG) on web corpora. However, this paradigm has significant industrial limitations. Traditional RAG approaches struggle with real-time needs and structured queries that require accessing dynamically generated content like ticket availability or inventory. Limited to indexing static pages, search engines cannot perform the interactive queries needed for such time-sensitive data. Academic research has focused on optimizing RAG for static content, overlooking complex intents and the need for dynamic sources like databases and real-time APIs. To bridge this gap, we introduce TURA (Tool-Augmented Unified Retrieval Agent for AI Search), a novel three-stage framework that combines RAG with agentic tool-use to access both static content and dynamic, real-time information. TURA has three key components: an Intent-Aware Retrieval module to decompose queries and retrieve information sources encapsulated as Model Context Protocol (MCP) Servers, a DAG-based Task Planner that models task dependencies as a Directed Acyclic Graph (DAG) for optimal parallel execution, and a lightweight Distilled Agent Executor for efficient tool calling. TURA is the first architecture to systematically bridge the gap between static RAG and dynamic information sources for a world-class AI search product. Serving tens of millions of users, it leverages an agentic framework to deliver robust, real-time answers while meeting the low-latency demands of a large-scale industrial system.

In the evolving landscape of conversational AI, generating concise, context-aware, and human-like dialogue using small and medium-sized language models (LLMs) remains a complex challenge. This study investigates the influence of LoRA rank, dataset scale, and prompt prefix design on both knowledge retention and stylistic alignment. While fine-tuning improves fluency and enables stylistic customization, its ability to integrate unseen knowledge is constrained -- particularly with smaller datasets. Conversely, RAG-augmented models, equipped to incorporate external documents at inference, demonstrated superior factual accuracy on out-of-distribution prompts, though they lacked the stylistic consistency achieved by fine-tuning. Evaluations by LLM-based judges across knowledge accuracy, conversational quality, and conciseness suggest that fine-tuning is best suited for tone adaptation, whereas RAG excels at real-time knowledge augmentation.

Recommender systems have traditionally followed modular architectures comprising candidate generation, multi-stage ranking, and re-ranking, each trained separately with supervised objectives and hand-engineered features. While effective in many domains, such systems face persistent challenges including sparse and noisy interaction data, cold-start problems, limited personalization depth, and inadequate semantic understanding of user and item content. The recent emergence of Large Language Models (LLMs) offers a new paradigm for addressing these limitations through unified, language-native mechanisms that can generalize across tasks, domains, and modalities. In this paper, we present a comprehensive technical survey of how LLMs can be leveraged to tackle key challenges in modern recommender systems. We examine the use of LLMs for prompt-driven candidate retrieval, language-native ranking, retrieval-augmented generation (RAG), and conversational recommendation, illustrating how these approaches enhance personalization, semantic alignment, and interpretability without requiring extensive task-specific supervision. LLMs further enable zero- and few-shot reasoning, allowing systems to operate effectively in cold-start and long-tail scenarios by leveraging external knowledge and contextual cues. We categorize these emerging LLM-driven architectures and analyze their effectiveness in mitigating core bottlenecks of conventional pipelines. In doing so, we provide a structured framework for understanding the design space of LLM-enhanced recommenders, and outline the trade-offs between accuracy, scalability, and real-time performance. Our goal is to demonstrate that LLMs are not merely auxiliary components but foundational enablers for building more adaptive, semantically rich, and user-centric recommender systems

Retrieval-Augmented Generation (RAG) has emerged as an important means of enhancing the performance of large language models (LLMs) in knowledge-intensive tasks. However, most existing RAG strategies treat retrieved passages in a flat and unstructured way, which prevents the model from capturing structural cues and constrains its ability to synthesize knowledge from dispersed evidence across documents. To overcome these limitations, we propose Disco-RAG, a discourse-aware framework that explicitly injects discourse signals into the generation process. Our method constructs intra-chunk discourse trees to capture local hierarchies and builds inter-chunk rhetorical graphs to model cross-passage coherence. These structures are jointly integrated into a planning blueprint that conditions the generation. Experiments on question answering and long-document summarization benchmarks show the efficacy of our approach. Disco-RAG achieves state-of-the-art results on the benchmarks without fine-tuning. These findings underscore the important role of discourse structure in advancing RAG systems.

There exist challenges in learning and understanding religions as the presence of complexity and depth of religious doctrines and teachings. Chatbots as question-answering systems can help in solving these challenges. LLM chatbots use NLP techniques to establish connections between topics and accurately respond to complex questions. These capabilities make it perfect to be used in enlightenment on religion as a question answering chatbot. However, LLMs also have a tendency to generate false information, known as hallucination. The responses of the chatbots can include content that insults personal religious beliefs, interfaith conflicts, and controversial or sensitive topics. It needs to avoid such cases without promoting hate speech or offending certain groups of people or their beliefs. This study uses a vector database-based Retrieval Augmented Generation (RAG) approach to enhance the accuracy and transparency of LLMs. Our question-answering system is called as "MufassirQAS". We created a vector database with several open-access books that include Turkish context. These are Turkish translations, and interpretations on Islam. We worked on creating system prompts with care, ensuring they provide instructions that prevent harmful, offensive, or disrespectful responses. We also tested the MufassirQAS and ChatGPT with sensitive questions. We got better performance with our system. Study and enhancements are still in progress. Results and future works are given.

Extending context windows (i.e., Long Context, LC) and using retrievers to selectively access relevant information (i.e., Retrieval-Augmented Generation, RAG) are the two main strategies to enable LLMs to incorporate extremely long external contexts. This paper revisits recent studies on this topic, highlighting their key insights and discrepancies. We then provide a more comprehensive evaluation by filtering out questions answerable without external context, identifying the most effective retrieval methods, and expanding the datasets. We show that LC generally outperforms RAG in question-answering benchmarks, especially for Wikipedia-based questions. Summarization-based retrieval performs comparably to LC, while chunk-based retrieval lags behind. However, RAG has advantages in dialogue-based and general question queries. These insights underscore the trade-offs between RAG and LC strategies, offering guidance for future optimization of LLMs with external knowledge sources. We also provide an in-depth discussion on this topic, highlighting the overlooked importance of context relevance in existing studies.

This work presents a novel architecture for building Retrieval-Augmented Generation (RAG) systems to improve Question Answering (QA) tasks from a target corpus. Large Language Models (LLMs) have revolutionized the analyzing and generation of human-like text. These models rely on pre-trained data and lack real-time updates unless integrated with live data tools. RAG enhances LLMs by integrating online resources and databases to generate contextually appropriate responses. However, traditional RAG still encounters challenges like information dilution and hallucinations when handling vast amounts of data. Our approach addresses these challenges by converting corpora into a domain-specific dataset and RAG architecture is constructed to generate responses from the target document. We introduce QuIM-RAG (Question-to-question Inverted Index Matching), a novel approach for the retrieval mechanism in our system. This strategy generates potential questions from document chunks and matches these with user queries to identify the most relevant text chunks for generating accurate answers. We have implemented our RAG system on top of the open-source Meta-LLaMA3-8B-instruct model by Meta Inc. that is available on Hugging Face. We constructed a custom corpus of 500+ pages from a high-traffic website accessed thousands of times daily for answering complex questions, along with manually prepared ground truth QA for evaluation. We compared our approach with traditional RAG models using BERT-Score and RAGAS, state-of-the-art metrics for evaluating LLM applications. Our evaluation demonstrates that our approach outperforms traditional RAG architectures on both metrics.

Large Language Models (LLMs) have fast become an essential tools to many conversational chatbots due to their ability to provide coherent answers for varied queries. Datasets used to train these LLMs are often a mix of generic and synthetic samples, thus lacking the verification needed to provide correct and verifiable answers for T.V. News. We collect and share a large collection of QA pairs extracted from transcripts of news recordings from various news-channels across the United States. Resultant QA pairs are then used to fine-tune an off-the-shelf LLM model. Our model surpasses base models of similar size on several open LLM benchmarks. We further integrate and propose a RAG method to improve contextualization of our answers and also point it to a verifiable news recording.

Wearable devices such as smart glasses are transforming the way people interact with their surroundings, enabling users to seek information regarding entities in their view. Multi-Modal Retrieval-Augmented Generation (MM-RAG) plays a key role in supporting such questions, yet there is still no comprehensive benchmark for this task, especially regarding wearables scenarios. To fill this gap, we present CRAG-MM -- a Comprehensive RAG benchmark for Multi-modal Multi-turn conversations. CRAG-MM contains a diverse set of 6.5K (image, question, answer) triplets and 2K visual-based multi-turn conversations across 13 domains, including 6.2K egocentric images designed to mimic captures from wearable devices. We carefully constructed the questions to reflect real-world scenarios and challenges, including five types of image-quality issues, six question types, varying entity popularity, differing information dynamism, and different conversation turns. We design three tasks: single-source augmentation, multi-source augmentation, and multi-turn conversations -- each paired with an associated retrieval corpus and APIs for both image-KG retrieval and webpage retrieval. Our evaluation shows that straightforward RAG approaches achieve only 32% and 43% truthfulness on CRAG-MM single- and multi-turn QA, respectively, whereas state-of-the-art industry solutions have similar quality (32%/45%), underscoring ample room for improvement. The benchmark has hosted KDD Cup 2025, attracting about 1K participants and 5K submissions, with winning solutions improving baseline performance by 28%, highlighting its early impact on advancing the field.

Software engineers are increasingly adding semantic search capabilities to applications using a strategy known as Retrieval Augmented Generation (RAG). A RAG system involves finding documents that semantically match a query and then passing the documents to a large language model (LLM) such as ChatGPT to extract the right answer using an LLM. RAG systems aim to: a) reduce the problem of hallucinated responses from LLMs, b) link sources/references to generated responses, and c) remove the need for annotating documents with meta-data. However, RAG systems suffer from limitations inherent to information retrieval systems and from reliance on LLMs. In this paper, we present an experience report on the failure points of RAG systems from three case studies from separate domains: research, education, and biomedical. We share the lessons learned and present 7 failure points to consider when designing a RAG system. The two key takeaways arising from our work are: 1) validation of a RAG system is only feasible during operation, and 2) the robustness of a RAG system evolves rather than designed in at the start. We conclude with a list of potential research directions on RAG systems for the software engineering community.

Retrieval augmented generation (RAG) systems augment how knowledge language models are by integrating external information sources such as Wikipedia, internal documents, scientific papers, or the open internet. RAG systems that rely on the open internet as their knowledge source have to contend with the complexities of human-generated content. Human communication extends much deeper than just the words rendered as text. Intent, tonality, and connotation can all change the meaning of what is being conveyed. Recent real-world deployments of RAG systems have shown some difficulty in understanding these nuances of human communication. One significant challenge for these systems lies in processing sarcasm. Though the Large Language Models (LLMs) that make up the backbone of these RAG systems are able to detect sarcasm, they currently do not always use these detections for the subsequent processing of text. To address these issues, in this paper, we synthetically generate sarcastic passages from Natural Question's Wikipedia retrieval corpus. We then test the impact of these passages on the performance of both the retriever and reader portion of the RAG pipeline. We introduce a prompting system designed to enhance the model's ability to interpret and generate responses in the presence of sarcasm, thus improving overall system performance. Finally, we conduct ablation studies to validate the effectiveness of our approach, demonstrating improvements in handling sarcastic content within RAG systems.

Retrieval-Augmented Generation (RAG) has become a standard architectural pattern for incorporating domain-specific knowledge into user-facing chat applications powered by Large Language Models (LLMs). RAG systems are characterized by (1) a document retriever that queries a domain-specific corpus for context information relevant to an input query, and (2) an LLM that generates a response based on the provided query and context. However, comprehensive evaluation of RAG systems remains a challenge due to the lack of unified evaluation criteria and annotated datasets. In response, we introduce RAGBench: the first comprehensive, large-scale RAG benchmark dataset of 100k examples. It covers five unique industry-specific domains and various RAG task types. RAGBench examples are sourced from industry corpora such as user manuals, making it particularly relevant for industry applications. Further, we formalize the TRACe evaluation framework: a set of explainable and actionable RAG evaluation metrics applicable across all RAG domains. We release the labeled dataset at https://huggingface.co/datasets/rungalileo/ragbench. RAGBench explainable labels facilitate holistic evaluation of RAG systems, enabling actionable feedback for continuous improvement of production applications. Thorough extensive benchmarking, we find that LLM-based RAG evaluation methods struggle to compete with a finetuned RoBERTa model on the RAG evaluation task. We identify areas where existing approaches fall short and propose the adoption of RAGBench with TRACe towards advancing the state of RAG evaluation systems.

Despite their remarkable capabilities, large language models (LLMs) often produce responses containing factual inaccuracies due to their sole reliance on the parametric knowledge they encapsulate. Retrieval-Augmented Generation (RAG), an ad hoc approach that augments LMs with retrieval of relevant knowledge, decreases such issues. However, indiscriminately retrieving and incorporating a fixed number of retrieved passages, regardless of whether retrieval is necessary, or passages are relevant, diminishes LM versatility or can lead to unhelpful response generation. We introduce a new framework called Self-Reflective Retrieval-Augmented Generation (Self-RAG) that enhances an LM's quality and factuality through retrieval and self-reflection. Our framework trains a single arbitrary LM that adaptively retrieves passages on-demand, and generates and reflects on retrieved passages and its own generations using special tokens, called reflection tokens. Generating reflection tokens makes the LM controllable during the inference phase, enabling it to tailor its behavior to diverse task requirements. Experiments show that Self-RAG (7B and 13B parameters) significantly outperforms state-of-the-art LLMs and retrieval-augmented models on a diverse set of tasks. Specifically, Self-RAG outperforms ChatGPT and retrieval-augmented Llama2-chat on Open-domain QA, reasoning and fact verification tasks, and it shows significant gains in improving factuality and citation accuracy for long-form generations relative to these models.

Regulatory compliance in the pharmaceutical industry entails navigating through complex and voluminous guidelines, often requiring significant human resources. To address these challenges, our study introduces a chatbot model that utilizes generative AI and the Retrieval Augmented Generation (RAG) method. This chatbot is designed to search for guideline documents relevant to the user inquiries and provide answers based on the retrieved guidelines. Recognizing the inherent need for high reliability in this domain, we propose the Question and Answer Retrieval Augmented Generation (QA-RAG) model. In comparative experiments, the QA-RAG model demonstrated a significant improvement in accuracy, outperforming all other baselines including conventional RAG methods. This paper details QA-RAG's structure and performance evaluation, emphasizing its potential for the regulatory compliance domain in the pharmaceutical industry and beyond. We have made our work publicly available for further research and development.

We introduce RAGAs (Retrieval Augmented Generation Assessment), a framework for reference-free evaluation of Retrieval Augmented Generation (RAG) pipelines. RAG systems are composed of a retrieval and an LLM based generation module, and provide LLMs with knowledge from a reference textual database, which enables them to act as a natural language layer between a user and textual databases, reducing the risk of hallucinations. Evaluating RAG architectures is, however, challenging because there are several dimensions to consider: the ability of the retrieval system to identify relevant and focused context passages, the ability of the LLM to exploit such passages in a faithful way, or the quality of the generation itself. With RAGAs, we put forward a suite of metrics which can be used to evaluate these different dimensions without having to rely on ground truth human annotations. We posit that such a framework can crucially contribute to faster evaluation cycles of RAG architectures, which is especially important given the fast adoption of LLMs.

Large Language Models (LLM) have shown remarkable language capabilities fueling attempts to integrate them into applications across a wide range of domains. An important application area is question answering over private enterprise documents where the main considerations are data security, which necessitates applications that can be deployed on-prem, limited computational resources and the need for a robust application that correctly responds to queries. Retrieval-Augmented Generation (RAG) has emerged as the most prominent framework for building LLM-based applications. While building a RAG is relatively straightforward, making it robust and a reliable application requires extensive customization and relatively deep knowledge of the application domain. We share our experiences building and deploying an LLM application for question answering over private organizational documents. Our application combines the use of RAG with a finetuned open-source LLM. Additionally, our system, which we call Tree-RAG (T-RAG), uses a tree structure to represent entity hierarchies within the organization. This is used to generate a textual description to augment the context when responding to user queries pertaining to entities within the organization's hierarchy. Our evaluations show that this combination performs better than a simple RAG or finetuning implementation. Finally, we share some lessons learned based on our experiences building an LLM application for real-world use.

Enterprise chatbots, powered by generative AI, are emerging as key applications to enhance employee productivity. Retrieval Augmented Generation (RAG), Large Language Models (LLMs), and orchestration frameworks like Langchain and Llamaindex are crucial for building these chatbots. However, creating effective enterprise chatbots is challenging and requires meticulous RAG pipeline engineering. This includes fine-tuning embeddings and LLMs, extracting documents from vector databases, rephrasing queries, reranking results, designing prompts, honoring document access controls, providing concise responses, including references, safeguarding personal information, and building orchestration agents. We present a framework for building RAG-based chatbots based on our experience with three NVIDIA chatbots: for IT/HR benefits, financial earnings, and general content. Our contributions are three-fold: introducing the FACTS framework (Freshness, Architectures, Cost, Testing, Security), presenting fifteen RAG pipeline control points, and providing empirical results on accuracy-latency tradeoffs between large and small LLMs. To the best of our knowledge, this is the first paper of its kind that provides a holistic view of the factors as well as solutions for building secure enterprise-grade chatbots."

Most evaluations of large language models focus on standard tasks such as factual question answering or short summarization. This research expands that scope in two directions: first, by comparing two retrieval strategies, Graph RAG, structured knowledge-graph based, and Advanced RAG, hybrid keyword-semantic search, for QA; and second, by evaluating whether LLMs can generate high quality non-traditional academic outputs, specifically slide decks and podcast scripts. We implemented a prototype combining Meta's LLaMA 3 70B open weight and OpenAI's GPT 4o mini API based. QA performance was evaluated using both human ratings across eleven quality dimensions and large language model judges for scalable cross validation. GPT 4o mini with Advanced RAG produced the most accurate responses. Graph RAG offered limited improvements and led to more hallucinations, partly due to its structural complexity and manual setup. Slide and podcast generation was tested with document grounded retrieval. GPT 4o mini again performed best, though LLaMA 3 showed promise in narrative coherence. Human reviewers were crucial for detecting layout and stylistic flaws, highlighting the need for combined human LLM evaluation in assessing emerging academic outputs.

The Retrieval-Augmented Generation (RAG) approach enhances question-answering systems and dialogue generation tasks by integrating information retrieval (IR) technologies with large language models (LLMs). This strategy, which retrieves information from external knowledge bases to bolster the response capabilities of generative models, has achieved certain successes. However, current RAG methods still face numerous challenges when dealing with multi-hop queries. For instance, some approaches overly rely on iterative retrieval, wasting too many retrieval steps on compound queries. Additionally, using the original complex query for retrieval may fail to capture content relevant to specific sub-queries, resulting in noisy retrieved content. If the noise is not managed, it can lead to the problem of noise accumulation. To address these issues, we introduce HANRAG, a novel heuristic-based framework designed to efficiently tackle problems of varying complexity. Driven by a powerful revelator, HANRAG routes queries, decomposes them into sub-queries, and filters noise from retrieved documents. This enhances the system's adaptability and noise resistance, making it highly capable of handling diverse queries. We compare the proposed framework against other leading industry methods across various benchmarks. The results demonstrate that our framework obtains superior performance in both single-hop and multi-hop question-answering tasks.

The effectiveness of Large Language Models (LLMs) in generating accurate responses relies heavily on the quality of input provided, particularly when employing Retrieval Augmented Generation (RAG) techniques. RAG enhances LLMs by sourcing the most relevant text chunk(s) to base queries upon. Despite the significant advancements in LLMs' response quality in recent years, users may still encounter inaccuracies or irrelevant answers; these issues often stem from suboptimal text chunk retrieval by RAG rather than the inherent capabilities of LLMs. To augment the efficacy of LLMs, it is crucial to refine the RAG process. This paper explores the existing constraints of RAG pipelines and introduces methodologies for enhancing text retrieval. It delves into strategies such as sophisticated chunking techniques, query expansion, the incorporation of metadata annotations, the application of re-ranking algorithms, and the fine-tuning of embedding algorithms. Implementing these approaches can substantially improve the retrieval quality, thereby elevating the overall performance and reliability of LLMs in processing and responding to queries.

Large language models (LLMs) incorporated with Retrieval-Augmented Generation (RAG) have demonstrated powerful capabilities in generating counterspeech against misinformation. However, current studies rely on limited evidence and offer less control over final outputs. To address these challenges, we propose a Multi-agent Retrieval-Augmented Framework to generate counterspeech against health misinformation, incorporating multiple LLMs to optimize knowledge retrieval, evidence enhancement, and response refinement. Our approach integrates both static and dynamic evidence, ensuring that the generated counterspeech is relevant, well-grounded, and up-to-date. Our method outperforms baseline approaches in politeness, relevance, informativeness, and factual accuracy, demonstrating its effectiveness in generating high-quality counterspeech. To further validate our approach, we conduct ablation studies to verify the necessity of each component in our framework. Furthermore, cross evaluations show that our system generalizes well across diverse health misinformation topics and datasets. And human evaluations reveal that refinement significantly enhances counterspeech quality and obtains human preference.

Real-world live retrieval-augmented generation (RAG) systems face significant challenges when processing user queries that are often noisy, ambiguous, and contain multiple intents. While RAG enhances large language models (LLMs) with external knowledge, current systems typically struggle with such complex inputs, as they are often trained or evaluated on cleaner data. This paper introduces Omni-RAG, a novel framework designed to improve the robustness and effectiveness of RAG systems in live, open-domain settings. Omni-RAG employs LLM-assisted query understanding to preprocess user inputs through three key modules: (1) Deep Query Understanding and Decomposition, which utilizes LLMs with tailored prompts to denoise queries (e.g., correcting spelling errors) and decompose multi-intent queries into structured sub-queries; (2) Intent-Aware Knowledge Retrieval, which performs retrieval for each sub-query from a corpus (i.e., FineWeb using OpenSearch) and aggregates the results; and (3) Reranking and Generation, where a reranker (i.e., BGE) refines document selection before a final response is generated by an LLM (i.e., Falcon-10B) using a chain-of-thought prompt. Omni-RAG aims to bridge the gap between current RAG capabilities and the demands of real-world applications, such as those highlighted by the SIGIR 2025 LiveRAG Challenge, by robustly handling complex and noisy queries.

Retrieval-augmented generation (RAG) faces challenges related to factual correctness, source attribution, and response completeness. The LiveRAG Challenge hosted at SIGIR'25 aims to advance RAG research using a fixed corpus and a shared, open-source LLM. We propose a modular pipeline that operates on information nuggets-minimal, atomic units of relevant information extracted from retrieved documents. This multistage pipeline encompasses query rewriting, passage retrieval and reranking, nugget detection and clustering, cluster ranking and summarization, and response fluency enhancement. This design inherently promotes grounding in specific facts, facilitates source attribution, and ensures maximum information inclusion within length constraints. In this challenge, we extend our focus to also address the retrieval component of RAG, building upon our prior work on multi-faceted query rewriting. Furthermore, for augmented generation, we concentrate on improving context curation capabilities, maximizing the breadth of information covered in the response while ensuring pipeline efficiency. Our results show that combining original queries with a few sub-query rewrites boosts recall, while increasing the number of documents used for reranking and generation beyond a certain point reduces effectiveness, without improving response quality.

The LiveRAG Challenge at SIGIR 2025, held between March and May 2025, provided a competitive platform for advancing Retrieval-Augmented Generation (RAG) technologies. Participants from academia and industry were invited to develop a RAG-based question-answering system using a fixed corpus (Fineweb-10BT) and a common open-source LLM (Falcon3-10B-Instruct). The goal was to facilitate challenging comparisons of retrieval and prompting strategies. During the Live Challenge Day, 70 teams from 27 different countries provided answers and supportive information to 500 unseen questions within a strict two-hour time window. Evaluation was conducted in two stages: first an automated LLM-as-a-judge approach was used to compute correctness and faithfulness score, then a manual review of top ranked submissions was conducted. The finalists were announced on June 12, 2025, with prizes awarded during the LiveRAG Workshop at SIGIR 2025 in Padua, Italy.

The conventional use of the Retrieval-Augmented Generation (RAG) architecture has proven effective for retrieving information from diverse documents. However, challenges arise in handling complex table queries, especially within PDF documents containing intricate tabular structures.This research introduces an innovative approach to enhance the accuracy of complex table queries in RAG-based systems. Our methodology involves storing PDFs in the retrieval database and extracting tabular content separately. The extracted tables undergo a process of context enrichment, concatenating headers with corresponding values. To ensure a comprehensive understanding of the enriched data, we employ a fine-tuned version of the Llama-2-chat language model for summarisation within the RAG architecture. Furthermore, we augment the tabular data with contextual sense using the ChatGPT 3.5 API through a one-shot prompt. This enriched data is then fed into the retrieval database alongside other PDFs. Our approach aims to significantly improve the precision of complex table queries, offering a promising solution to a longstanding challenge in information retrieval.

Large Language Models (LLMs) are proficient at generating coherent and contextually relevant text but face challenges when addressing knowledge-intensive queries in domain-specific and factual question-answering tasks. Retrieval-augmented generation (RAG) systems mitigate this by incorporating external knowledge sources, such as structured knowledge graphs (KGs). However, LLMs often struggle to produce accurate answers despite access to KG-extracted information containing necessary facts. Our study investigates this dilemma by analyzing error patterns in existing KG-based RAG methods and identifying eight critical failure points. We observed that these errors predominantly occur due to insufficient focus on discerning the question's intent and adequately gathering relevant context from the knowledge graph facts. Drawing on this analysis, we propose the Mindful-RAG approach, a framework designed for intent-based and contextually aligned knowledge retrieval. This method explicitly targets the identified failures and offers improvements in the correctness and relevance of responses provided by LLMs, representing a significant step forward from existing methods.

The escalating challenge of misinformation, particularly in the context of political discourse, necessitates advanced solutions for fact-checking. We introduce innovative approaches to enhance the reliability and efficiency of multimodal fact-checking through the integration of Large Language Models (LLMs) with Retrieval-augmented Generation (RAG)- based advanced reasoning techniques. This work proposes two novel methodologies, Chain of RAG (CoRAG) and Tree of RAG (ToRAG). The approaches are designed to handle multimodal claims by reasoning the next questions that need to be answered based on previous evidence. Our approaches improve the accuracy of veracity predictions and the generation of explanations over the traditional fact-checking approach of sub-question generation with chain of thought veracity prediction. By employing multimodal LLMs adept at analyzing both text and images, this research advances the capability of automated systems in identifying and countering misinformation.

This paper presents a comprehensive study of Retrieval-Augmented Generation (RAG), tracing its evolution from foundational concepts to the current state of the art. RAG combines retrieval mechanisms with generative language models to enhance the accuracy of outputs, addressing key limitations of LLMs. The study explores the basic architecture of RAG, focusing on how retrieval and generation are integrated to handle knowledge-intensive tasks. A detailed review of the significant technological advancements in RAG is provided, including key innovations in retrieval-augmented language models and applications across various domains such as question-answering, summarization, and knowledge-based tasks. Recent research breakthroughs are discussed, highlighting novel methods for improving retrieval efficiency. Furthermore, the paper examines ongoing challenges such as scalability, bias, and ethical concerns in deployment. Future research directions are proposed, focusing on improving the robustness of RAG models, expanding the scope of application of RAG models, and addressing societal implications. This survey aims to serve as a foundational resource for researchers and practitioners in understanding the potential of RAG and its trajectory in natural language processing.

Retrieval-Augmented Generation (RAG) has become the dominant approach for answering questions over large corpora. However, current datasets and methods are highly focused on cases where only a small part of the corpus (usually a few paragraphs) is relevant per query, and fail to capture the rich world of aggregative queries. These require gathering information from a large set of documents and reasoning over them. To address this gap, we propose S-RAG, an approach specifically designed for such queries. At ingestion time, S-RAG constructs a structured representation of the corpus; at inference time, it translates natural-language queries into formal queries over said representation. To validate our approach and promote further research in this area, we introduce two new datasets of aggregative queries: HOTELS and WORLD CUP. Experiments with S-RAG on the newly introduced datasets, as well as on a public benchmark, demonstrate that it substantially outperforms both common RAG systems and long-context LLMs.

Large Language Models (LLMs) demonstrate human-level capabilities in dialogue, reasoning, and knowledge retention. However, even the most advanced LLMs face challenges such as hallucinations and real-time updating of their knowledge. Current research addresses this bottleneck by equipping LLMs with external knowledge, a technique known as Retrieval Augmented Generation (RAG). However, two key issues constrained the development of RAG. First, there is a growing lack of comprehensive and fair comparisons between novel RAG algorithms. Second, open-source tools such as LlamaIndex and LangChain employ high-level abstractions, which results in a lack of transparency and limits the ability to develop novel algorithms and evaluation metrics. To close this gap, we introduce RAGLAB, a modular and research-oriented open-source library. RAGLAB reproduces 6 existing algorithms and provides a comprehensive ecosystem for investigating RAG algorithms. Leveraging RAGLAB, we conduct a fair comparison of 6 RAG algorithms across 10 benchmarks. With RAGLAB, researchers can efficiently compare the performance of various algorithms and develop novel algorithms.

With the rapid advancement of Artificial Intelligence, particularly in Natural Language Processing, Large Language Models (LLMs) have become pivotal in educational question-answering systems, especially university admission chatbots. Concepts such as Retrieval-Augmented Generation (RAG) and other advanced techniques have been developed to enhance these systems by integrating specific university data, enabling LLMs to provide informed responses on admissions and academic counseling. However, these enhanced RAG techniques often involve high operational costs and require the training of complex, specialized modules, which poses challenges for practical deployment. Additionally, in the educational context, it is crucial to provide accurate answers to prevent misinformation, a task that LLM-based systems find challenging without appropriate strategies and methods. In this paper, we introduce the Unified RAG (URAG) Framework, a hybrid approach that significantly improves the accuracy of responses, particularly for critical queries. Experimental results demonstrate that URAG enhances our in-house, lightweight model to perform comparably to state-of-the-art commercial models. Moreover, to validate its practical applicability, we conducted a case study at our educational institution, which received positive feedback and acclaim. This study not only proves the effectiveness of URAG but also highlights its feasibility for real-world implementation in educational settings.

Retrieval-Augmented Generation (RAG) has emerged as the dominant technique to provide Large Language Models (LLM) with fresh and relevant context, mitigating the risk of hallucinations and improving the overall quality of responses in environments with large and fast moving knowledge bases. However, the integration of external documents into the generation process raises significant privacy concerns. Indeed, when added to a prompt, it is not possible to guarantee a response will not inadvertently expose confidential data, leading to potential breaches of privacy and ethical dilemmas. This paper explores a practical solution to this problem suitable to general knowledge extraction from personal data. It shows differentially private token generation is a viable approach to private RAG.

Retrieval augmented generation (RAG) provides the capability to constrain generative model outputs, and mitigate the possibility of hallucination, by providing relevant in-context text. The number of tokens a generative large language model (LLM) can incorporate as context is finite, thus limiting the volume of knowledge from which to generate an answer. We propose a two-layer RAG framework for query-focused answer generation and evaluate a proof-of-concept for this framework in the context of query-focused summary generation from social media forums, focusing on emerging drug-related information. The evaluations demonstrate the effectiveness of the two-layer framework in resource constrained settings to enable researchers in obtaining near real-time data from users.

While Retrieval-Augmented Generation (RAG) has shown promise in enhancing long-term conversations, the increasing memory load as conversations progress degrades retrieval accuracy. Drawing on psychological insights, we propose LUFY, a simple yet effective method that focuses on emotionally arousing memories and retains less than 10% of the conversation. In the user experiment, participants interacted with three types of RAG chatbots, each for 2 hours over 4 sessions, marking the most extensive assessment of a chatbot's long-term capabilities to date -- more than four times longer than any existing benchmark. The results demonstrate that prioritizing arousing memories while forgetting the majority of the conversation significantly enhances user experience. This study pushes the frontier of long-term conversations and highlights the importance of forgetting unimportant parts of conversations. Code and Dataset: https://github.com/ryuichi-sumida/LUFY

Large Language Models (LLMs) have quickly become an invaluable assistant for a variety of tasks. However, their effectiveness is constrained by their ability to tailor responses to human preferences and behaviors via personalization. Prior work in LLM personalization has largely focused on style transfer or incorporating small factoids about the user, as knowledge injection remains an open challenge. In this paper, we explore injecting knowledge of prior conversations into LLMs to enable future work on less redundant, personalized conversations. We identify two real-world constraints: (1) conversations are sequential in time and must be treated as such during training, and (2) per-user personalization is only viable in parameter-efficient settings. To this aim, we propose PLUM, a pipeline performing data augmentation for up-sampling conversations as question-answer pairs, that are then used to finetune a low-rank adaptation adapter with a weighted cross entropy loss. Even in this first exploration of the problem, we perform competitively with baselines such as RAG, attaining an accuracy of 81.5% across 100 conversations.

Retrieval augmented generation (RAG) has become the standard in long context question answering (QA) systems. However, typical implementations of RAG rely on a rather naive retrieval mechanism, in which texts whose embeddings are most similar to that of the query are deemed most relevant. This has consequences in subjective QA tasks, where the most relevant text may not directly contain the answer. In this work, we propose a novel extension to RAG systems, which we call Retrieval from AI Derived Documents (RAIDD). RAIDD leverages the full power of the LLM in the retrieval process by deriving inferred features, such as summaries and example questions, from the documents at ingest. We demonstrate that this approach significantly improves the performance of RAG systems on long-context QA tasks.

We propose two new methods for multi-document financial question answering. First, a method that uses semantic tagging, and then, queries the index to get the context (RAG_SEM). And second, a Knowledge Graph (KG_RAG) based method that uses semantic tagging, and, retrieves knowledge graph triples from a graph database, as context. KG_RAG uses knowledge graphs constructed using a small model that is fine-tuned using knowledge distillation using a large teacher model. The data consists of 18 10K reports of Apple, Microsoft, Alphabet, NVIDIA, Amazon and Tesla for the years 2021, 2022 and 2023. The list of questions in the data consists of 111 complex questions including many esoteric questions that are difficult to answer and the answers are not completely obvious. As evaluation metrics, we use overall scores as well as segmented scores for measurement including the faithfulness, relevance, correctness, similarity, an LLM based overall score and the rouge scores as well as a similarity of embeddings. We find that both methods outperform plain RAG significantly. KG_RAG outperforms RAG_SEM in four out of nine metrics.

Large Language Models (LLMs) excel in data synthesis but can be inaccurate in domain-specific tasks, which retrieval-augmented generation (RAG) systems address by leveraging user-provided data. However, RAGs require optimization in both retrieval and generation stages, which can affect output quality. In this paper, we present LLM-Ref, a writing assistant tool that aids researchers in writing articles from multiple source documents with enhanced reference synthesis and handling capabilities. Unlike traditional RAG systems that use chunking and indexing, our tool retrieves and generates content directly from text paragraphs. This method facilitates direct reference extraction from the generated outputs, a feature unique to our tool. Additionally, our tool employs iterative response generation, effectively managing lengthy contexts within the language model's constraints. Compared to baseline RAG-based systems, our approach achieves a 3.25times to 6.26times increase in Ragas score, a comprehensive metric that provides a holistic view of a RAG system's ability to produce accurate, relevant, and contextually appropriate responses. This improvement shows our method enhances the accuracy and contextual relevance of writing assistance tools.

Retrieval-augmented generation (RAG) has revitalized Large Language Models (LLMs) by injecting non-parametric factual knowledge. Compared with long-context LLMs, RAG is considered an effective summarization tool in a more concise and lightweight manner, which can interact with LLMs multiple times using diverse queries to get comprehensive responses. However, the LLM-generated historical responses, which contain potentially insightful information, are largely neglected and discarded by existing approaches, leading to suboptimal results. In this paper, we propose graph of records (GoR), which leverages historical responses generated by LLMs to enhance RAG for long-context global summarization. Inspired by the retrieve-then-generate paradigm of RAG, we construct a graph by establishing an edge between the retrieved text chunks and the corresponding LLM-generated response. To further uncover the intricate correlations between them, GoR further features a graph neural network and an elaborately designed BERTScore-based objective for self-supervised model training, enabling seamless supervision signal backpropagation between reference summaries and node embeddings. We comprehensively compare GoR with 12 baselines across four long-context summarization datasets, and the results indicate that our proposed method reaches the best performance e.g., 15\%, 8\%, and 19\% improvement over retrievers w.r.t. Rouge-L, Rouge-1, and Rouge-2 on the WCEP dataset). Extensive experiments further demonstrate the effectiveness of GoR. Code is available at https://github.com/ulab-uiuc/GoR

Retrieval-Augmented Generation (RAG) is a widely adopted approach for improving the factuality of large language models (LLMs) by incorporating external knowledge at inference time. Although there exist multiple RAG benchmarks for English, evaluation resources for other languages, including Russian, remain scarce and static, failing to capture the dynamic nature of real-world deployments. In this work, we present DRAGON (Dynamic RAG Benchmark On News), the first dynamic benchmark for evaluating RAG systems in Russian on a changing news corpora. DRAGON is built upon a regularly updated corpus of Russian news and public documents and supports comprehensive evaluation of both the retriever and generator components. Question generation is performed automatically with the use of Knowledge Graph constructed from the corpus and enables the extraction of four core question types aligned with distinct subgraph patterns. We release a complete evaluation framework comprising the pipeline for automatic question generation, evaluation scripts, which are potentially reusable for other languages and multilingual settings, and benchmark data. We also launch a public leaderboard to encourage community participation and comparison.

This paper presents an experience report on the development of Retrieval Augmented Generation (RAG) systems using PDF documents as the primary data source. The RAG architecture combines generative capabilities of Large Language Models (LLMs) with the precision of information retrieval. This approach has the potential to redefine how we interact with and augment both structured and unstructured knowledge in generative models to enhance transparency, accuracy, and contextuality of responses. The paper details the end-to-end pipeline, from data collection, preprocessing, to retrieval indexing and response generation, highlighting technical challenges and practical solutions. We aim to offer insights to researchers and practitioners developing similar systems using two distinct approaches: OpenAI's Assistant API with GPT Series and Llama's open-source models. The practical implications of this research lie in enhancing the reliability of generative AI systems in various sectors where domain-specific knowledge and real-time information retrieval is important. The Python code used in this work is also available at: https://github.com/GPT-Laboratory/RAG-LLM-Development-Guidebook-from-PDFs.

Large language model (LLM) agents are increasingly employing retrieval-augmented generation (RAG) to improve the factuality of their responses. However, in practice, these systems often need to handle ambiguous user queries and potentially conflicting information from multiple sources while also suppressing inaccurate information from noisy or irrelevant documents. Prior work has generally studied and addressed these challenges in isolation, considering only one aspect at a time, such as handling ambiguity or robustness to noise and misinformation. We instead consider multiple factors simultaneously, proposing (i) RAMDocs (Retrieval with Ambiguity and Misinformation in Documents), a new dataset that simulates complex and realistic scenarios for conflicting evidence for a user query, including ambiguity, misinformation, and noise; and (ii) MADAM-RAG, a multi-agent approach in which LLM agents debate over the merits of an answer over multiple rounds, allowing an aggregator to collate responses corresponding to disambiguated entities while discarding misinformation and noise, thereby handling diverse sources of conflict jointly. We demonstrate the effectiveness of MADAM-RAG using both closed and open-source models on AmbigDocs -- which requires presenting all valid answers for ambiguous queries -- improving over strong RAG baselines by up to 11.40% and on FaithEval -- which requires suppressing misinformation -- where we improve by up to 15.80% (absolute) with Llama3.3-70B-Instruct. Furthermore, we find that RAMDocs poses a challenge for existing RAG baselines (Llama3.3-70B-Instruct only obtains 32.60 exact match score). While MADAM-RAG begins to address these conflicting factors, our analysis indicates that a substantial gap remains especially when increasing the level of imbalance in supporting evidence and misinformation.

Retrieval-Augmented Generation (RAG) has quickly grown into a pivotal paradigm in the development of Large Language Models (LLMs). While much of the current research in this field focuses on performance optimization, particularly in terms of accuracy and efficiency, the trustworthiness of RAG systems remains an area still under exploration. From a positive perspective, RAG systems are promising to enhance LLMs by providing them with useful and up-to-date knowledge from vast external databases, thereby mitigating the long-standing problem of hallucination. While from a negative perspective, RAG systems are at the risk of generating undesirable contents if the retrieved information is either inappropriate or poorly utilized. To address these concerns, we propose a unified framework that assesses the trustworthiness of RAG systems across six key dimensions: factuality, robustness, fairness, transparency, accountability, and privacy. Within this framework, we thoroughly review the existing literature on each dimension. Additionally, we create the evaluation benchmark regarding the six dimensions and conduct comprehensive evaluations for a variety of proprietary and open-source models. Finally, we identify the potential challenges for future research based on our investigation results. Through this work, we aim to lay a structured foundation for future investigations and provide practical insights for enhancing the trustworthiness of RAG systems in real-world applications.

Retrieval Augmented Generation (RAG) expands the capabilities of modern large language models (LLMs) in chatbot applications, enabling developers to adapt and personalize the LLM output without expensive training or fine-tuning. RAG systems use an external knowledge database to retrieve the most relevant documents for a given query, providing this context to the LLM generator. While RAG achieves impressive utility in many applications, its adoption to enable personalized generative models introduces new security risks. In this work, we propose new attack surfaces for an adversary to compromise a victim's RAG system, by injecting a single malicious document in its knowledge database. We design Phantom, general two-step attack framework against RAG augmented LLMs. The first step involves crafting a poisoned document designed to be retrieved by the RAG system within the top-k results only when an adversarial trigger, a specific sequence of words acting as backdoor, is present in the victim's queries. In the second step, a specially crafted adversarial string within the poisoned document triggers various adversarial attacks in the LLM generator, including denial of service, reputation damage, privacy violations, and harmful behaviors. We demonstrate our attacks on multiple LLM architectures, including Gemma, Vicuna, and Llama.

Religion and spirituality (R/S) are complex and highly domain-dependent concepts which have long confounded researchers and policymakers. Due to their context-specificity, R/S are difficult to operationalize in conventional archival search strategies, particularly when datasets are very large, poorly accessible, and marked by information noise. As a result, considerable time investments and specialist knowledge is often needed to extract actionable insights related to R/S from general archival sources, increasing reliance on published literature and manual desk reviews. To address this challenge, we present SpiritRAG, an interactive Question Answering (Q&A) system based on Retrieval-Augmented Generation (RAG). Built using 7,500 United Nations (UN) resolution documents related to R/S in the domains of health and education, SpiritRAG allows researchers and policymakers to conduct complex, context-sensitive database searches of very large datasets using an easily accessible, chat-based web interface. SpiritRAG is lightweight to deploy and leverages both UN documents and user provided documents as source material. A pilot test and evaluation with domain experts on 100 manually composed questions demonstrates the practical value and usefulness of SpiritRAG.

Large Language Models (LLMs) exhibit remarkable capabilities but are prone to generating inaccurate or hallucinatory responses. This limitation stems from their reliance on vast pretraining datasets, making them susceptible to errors in unseen scenarios. To tackle these challenges, Retrieval-Augmented Generation (RAG) addresses this by incorporating external, relevant documents into the response generation process, thus leveraging non-parametric knowledge alongside LLMs' in-context learning abilities. However, existing RAG implementations primarily focus on initial input for context retrieval, overlooking the nuances of ambiguous or complex queries that necessitate further clarification or decomposition for accurate responses. To this end, we propose learning to Refine Query for Retrieval Augmented Generation (RQ-RAG) in this paper, endeavoring to enhance the model by equipping it with capabilities for explicit rewriting, decomposition, and disambiguation. Our experimental results indicate that our method, when applied to a 7B Llama2 model, surpasses the previous state-of-the-art (SOTA) by an average of 1.9\% across three single-hop QA datasets, and also demonstrates enhanced performance in handling complex, multi-hop QA datasets. Our code is available at https://github.com/chanchimin/RQ-RAG.

Long-Context Question Answering (LCQA), a challenging task, aims to reason over long-context documents to yield accurate answers to questions. Existing long-context Large Language Models (LLMs) for LCQA often struggle with the "lost in the middle" issue. Retrieval-Augmented Generation (RAG) mitigates this issue by providing external factual evidence. However, its chunking strategy disrupts the global long-context information, and its low-quality retrieval in long contexts hinders LLMs from identifying effective factual details due to substantial noise. To this end, we propose LongRAG, a general, dual-perspective, and robust LLM-based RAG system paradigm for LCQA to enhance RAG's understanding of complex long-context knowledge (i.e., global information and factual details). We design LongRAG as a plug-and-play paradigm, facilitating adaptation to various domains and LLMs. Extensive experiments on three multi-hop datasets demonstrate that LongRAG significantly outperforms long-context LLMs (up by 6.94%), advanced RAG (up by 6.16%), and Vanilla RAG (up by 17.25%). Furthermore, we conduct quantitative ablation studies and multi-dimensional analyses, highlighting the effectiveness of the system's components and fine-tuning strategies. Data and code are available at https://github.com/QingFei1/LongRAG.

Large Language Models (LLMs) struggle with hallucinations and outdated knowledge due to their reliance on static training data. Retrieval-Augmented Generation (RAG) mitigates these issues by integrating external dynamic information enhancing factual and updated grounding. Recent advances in multimodal learning have led to the development of Multimodal RAG, incorporating multiple modalities such as text, images, audio, and video to enhance the generated outputs. However, cross-modal alignment and reasoning introduce unique challenges to Multimodal RAG, distinguishing it from traditional unimodal RAG. This survey offers a structured and comprehensive analysis of Multimodal RAG systems, covering datasets, metrics, benchmarks, evaluation, methodologies, and innovations in retrieval, fusion, augmentation, and generation. We precisely review training strategies, robustness enhancements, and loss functions, while also exploring the diverse Multimodal RAG scenarios. Furthermore, we discuss open challenges and future research directions to support advancements in this evolving field. This survey lays the foundation for developing more capable and reliable AI systems that effectively leverage multimodal dynamic external knowledge bases. Resources are available at https://github.com/llm-lab-org/Multimodal-RAG-Survey.

RAG (Retrieval Augmented Generation) allows LLMs (large language models) to generate better responses with external knowledge, but using more external knowledge often improves generation quality at the expense of response delay. Prior work either reduces the response delay (through better scheduling of RAG queries) or strives to maximize quality (which involves tuning the RAG workflow), but they fall short in optimizing the tradeoff between the delay and quality of RAG responses. This paper presents RAGServe, the first RAG system that jointly schedules queries and adapts the key RAG configurations of each query, such as the number of retrieved text chunks and synthesis methods, in order to balance quality optimization and response delay reduction. Using 4 popular RAG-QA datasets, we show that compared with the state-of-the-art RAG optimization schemes, RAGServe reduces the generation latency by 1.64-2.54times without sacrificing generation quality.

Large Language Models (LLMs) have demonstrated remarkable capabilities across various tasks, while LLMs remain prone to generating hallucinated or outdated responses due to their static internal knowledge. Recent advancements in Retrieval-Augmented Generation (RAG) methods have aimed to enhance models' search and reasoning capabilities through reinforcement learning (RL). Although these methods demonstrate promising results, they face challenges in training stability and encounter issues such as substantial inference time and restricted capabilities due to reliance on single-query mode. In this paper, we propose RAG-R1, a novel training framework designed to enable LLMs to adaptively leverage internal and external knowledge during the reasoning process. We further expand the generation and retrieval processes within the framework from single-query mode to multi-query parallelism, with the aim of reducing inference time and enhancing the model's capabilities. Extensive experiments on seven question-answering benchmarks demonstrate that our method outperforms the strongest baseline by up to 13.2% and decreases inference time by 11.1%.

Retrieval-Augmented Generation (RAG) represents a major advancement in natural language processing (NLP), combining large language models (LLMs) with information retrieval systems to enhance factual grounding, accuracy, and contextual relevance. This paper presents a comprehensive systematic review of RAG, tracing its evolution from early developments in open domain question answering to recent state-of-the-art implementations across diverse applications. The review begins by outlining the motivations behind RAG, particularly its ability to mitigate hallucinations and outdated knowledge in parametric models. Core technical components-retrieval mechanisms, sequence-to-sequence generation models, and fusion strategies are examined in detail. A year-by-year analysis highlights key milestones and research trends, providing insight into RAG's rapid growth. The paper further explores the deployment of RAG in enterprise systems, addressing practical challenges related to retrieval of proprietary data, security, and scalability. A comparative evaluation of RAG implementations is conducted, benchmarking performance on retrieval accuracy, generation fluency, latency, and computational efficiency. Persistent challenges such as retrieval quality, privacy concerns, and integration overhead are critically assessed. Finally, the review highlights emerging solutions, including hybrid retrieval approaches, privacy-preserving techniques, optimized fusion strategies, and agentic RAG architectures. These innovations point toward a future of more reliable, efficient, and context-aware knowledge-intensive NLP systems.

Recent advancements in Retrieval-Augmented Generation (RAG) have shown remarkable performance in enhancing response accuracy and relevance by integrating external knowledge into generative models. However, existing RAG methods primarily focus on providing text-only answers, even in multimodal retrieval-augmented generation scenarios. In this work, we introduce the Multimodal Retrieval-Augmented Multimodal Generation (MRAMG) task, which aims to generate answers that combine both text and images, fully leveraging the multimodal data within a corpus. Despite the importance of this task, there is a notable absence of a comprehensive benchmark to effectively evaluate MRAMG performance. To bridge this gap, we introduce the MRAMG-Bench, a carefully curated, human-annotated dataset comprising 4,346 documents, 14,190 images, and 4,800 QA pairs, sourced from three categories: Web Data, Academic Papers, and Lifestyle. The dataset incorporates diverse difficulty levels and complex multi-image scenarios, providing a robust foundation for evaluating multimodal generation tasks. To facilitate rigorous evaluation, our MRAMG-Bench incorporates a comprehensive suite of both statistical and LLM-based metrics, enabling a thorough analysis of the performance of popular generative models in the MRAMG task. Besides, we propose an efficient multimodal answer generation framework that leverages both LLMs and MLLMs to generate multimodal responses. Our datasets are available at: https://huggingface.co/MRAMG.

Retrieval-augmented generation (RAG) has rapidly advanced the language model field, particularly in question-answering (QA) systems. By integrating external documents during the response generation phase, RAG significantly enhances the accuracy and reliability of language models. This method elevates the quality of responses and reduces the frequency of hallucinations, where the model generates incorrect or misleading information. However, these methods exhibit limited retrieval accuracy when faced with numerous indistinguishable documents, presenting notable challenges in their practical application. In response to these emerging challenges, we present HiQA, an advanced multi-document question-answering (MDQA) framework that integrates cascading metadata into content and a multi-route retrieval mechanism. We also release a benchmark called MasQA to evaluate and research in MDQA. Finally, HiQA demonstrates the state-of-the-art performance in multi-document environments.

Retrieval-augmented generation (RAG) has become a transformative approach for enhancing large language models (LLMs) by grounding their outputs in external knowledge sources. Yet, a critical question persists: how can vast volumes of external knowledge be managed effectively within the input constraints of LLMs? Traditional methods address this by chunking external documents into smaller, fixed-size segments. While this approach alleviates input limitations, it often fragments context, resulting in incomplete retrieval and diminished coherence in generation. To overcome these shortcomings, two advanced techniques, late chunking and contextual retrieval, have been introduced, both aiming to preserve global context. Despite their potential, their comparative strengths and limitations remain unclear. This study presents a rigorous analysis of late chunking and contextual retrieval, evaluating their effectiveness and efficiency in optimizing RAG systems. Our results indicate that contextual retrieval preserves semantic coherence more effectively but requires greater computational resources. In contrast, late chunking offers higher efficiency but tends to sacrifice relevance and completeness.

The retrieval-augmented generation (RAG) enables retrieval of relevant information from an external knowledge source and allows large language models (LLMs) to answer queries over previously unseen document collections. However, it was demonstrated that traditional RAG applications perform poorly in answering multi-hop questions, which require retrieving and reasoning over multiple elements of supporting evidence. We introduce a new method called Multi-Meta-RAG, which uses database filtering with LLM-extracted metadata to improve the RAG selection of the relevant documents from various sources, relevant to the question. While database filtering is specific to a set of questions from a particular domain and format, we found out that Multi-Meta-RAG greatly improves the results on the MultiHop-RAG benchmark. The code is available at https://github.com/mxpoliakov/Multi-Meta-RAG.

Retrieval-Augmented Generation (RAG) is a technique that enhances the capabilities of large language models (LLMs) by incorporating external knowledge sources. This method addresses common LLM limitations, including outdated information and the tendency to produce inaccurate "hallucinated" content. However, the evaluation of RAG systems is challenging, as existing benchmarks are limited in scope and diversity. Most of the current benchmarks predominantly assess question-answering applications, overlooking the broader spectrum of situations where RAG could prove advantageous. Moreover, they only evaluate the performance of the LLM component of the RAG pipeline in the experiments, and neglect the influence of the retrieval component and the external knowledge database. To address these issues, this paper constructs a large-scale and more comprehensive benchmark, and evaluates all the components of RAG systems in various RAG application scenarios. Specifically, we have categorized the range of RAG applications into four distinct types-Create, Read, Update, and Delete (CRUD), each representing a unique use case. "Create" refers to scenarios requiring the generation of original, varied content. "Read" involves responding to intricate questions in knowledge-intensive situations. "Update" focuses on revising and rectifying inaccuracies or inconsistencies in pre-existing texts. "Delete" pertains to the task of summarizing extensive texts into more concise forms. For each of these CRUD categories, we have developed comprehensive datasets to evaluate the performance of RAG systems. We also analyze the effects of various components of the RAG system, such as the retriever, the context length, the knowledge base construction, and the LLM. Finally, we provide useful insights for optimizing the RAG technology for different scenarios.

Retrieval-Augmented Generation (RAG) has emerged as a powerful paradigm for enhancing large language models (LLMs) by retrieving relevant documents from an external corpus. However, existing RAG systems primarily focus on unimodal text documents, and often fall short in real-world scenarios where both queries and documents may contain mixed modalities (such as text and images). In this paper, we address the challenge of Universal Retrieval-Augmented Generation (URAG), which involves retrieving and reasoning over mixed-modal information to improve vision-language generation. To this end, we propose Nyx, a unified mixed-modal to mixed-modal retriever tailored for URAG scenarios. To mitigate the scarcity of realistic mixed-modal data, we introduce a four-stage automated pipeline for generation and filtering, leveraging web documents to construct NyxQA, a dataset comprising diverse mixed-modal question-answer pairs that better reflect real-world information needs. Building on this high-quality dataset, we adopt a two-stage training framework for Nyx: we first perform pre-training on NyxQA along with a variety of open-source retrieval datasets, followed by supervised fine-tuning using feedback from downstream vision-language models (VLMs) to align retrieval outputs with generative preferences. Experimental results demonstrate that Nyx not only performs competitively on standard text-only RAG benchmarks, but also excels in the more general and realistic URAG setting, significantly improving generation quality in vision-language tasks.

Retrieval-augmented generation (RAG) is a promising way to improve large language models (LLMs) for generating more factual, accurate, and up-to-date content. Existing methods either optimize prompts to guide LLMs in leveraging retrieved information or directly fine-tune LLMs to adapt to RAG scenarios. Although fine-tuning can yield better performance, it often compromises the LLMs' general generation capabilities by modifying their parameters. This limitation poses challenges in practical applications, especially when LLMs are already deployed, as parameter adjustments may affect their original functionality. To address this, we propose a novel method that involves learning scalable and pluggable virtual tokens for RAG. By maintaining the LLMs' original parameters and fine-tuning only the embeddings of these pluggable tokens, our approach not only enhances LLMs' performance but also preserves their general generation capabilities. Furthermore, we design several training strategies to improve the scalability, flexibility, and generalizability of our method. Comprehensive experiments across nine question-answering tasks demonstrate the superiority of our approach.

Retrieval augmented generation (RAG) has shown great power in improving Large Language Models (LLMs). However, most existing RAG-based LLMs are dedicated to retrieving single modality information, mainly text; while for many real-world problems, such as healthcare, information relevant to queries can manifest in various modalities such as knowledge graph, text (clinical notes), and complex molecular structure. Thus, being able to retrieve relevant multi-modality domain-specific information, and reason and synthesize diverse knowledge to generate an accurate response is important. To address the gap, we present BioMol-MQA, a new question-answering (QA) dataset on polypharmacy, which is composed of two parts (i) a multimodal knowledge graph (KG) with text and molecular structure for information retrieval; and (ii) challenging questions that designed to test LLM capabilities in retrieving and reasoning over multimodal KG to answer questions. Our benchmarks indicate that existing LLMs struggle to answer these questions and do well only when given the necessary background data, signaling the necessity for strong RAG frameworks.

Retrieval-Augmented Generation (RAG) has been shown to improve knowledge capabilities and alleviate the hallucination problem of LLMs. The Web is a major source of external knowledge used in RAG systems, and many commercial systems such as ChatGPT and Perplexity have used Web search engines as their major retrieval systems. Typically, such RAG systems retrieve search results, download HTML sources of the results, and then extract plain texts from the HTML sources. Plain text documents or chunks are fed into the LLMs to augment the generation. However, much of the structural and semantic information inherent in HTML, such as headings and table structures, is lost during this plain-text-based RAG process. To alleviate this problem, we propose HtmlRAG, which uses HTML instead of plain text as the format of retrieved knowledge in RAG. We believe HTML is better than plain text in modeling knowledge in external documents, and most LLMs possess robust capacities to understand HTML. However, utilizing HTML presents new challenges. HTML contains additional content such as tags, JavaScript, and CSS specifications, which bring extra input tokens and noise to the RAG system. To address this issue, we propose HTML cleaning, compression, and pruning strategies, to shorten the HTML while minimizing the loss of information. Specifically, we design a two-step block-tree-based pruning method that prunes useless HTML blocks and keeps only the relevant part of the HTML. Experiments on six QA datasets confirm the superiority of using HTML in RAG systems.

Retrieval-augmented generation (RAG) is extensively utilized to incorporate external, current knowledge into large language models, thereby minimizing hallucinations. A standard RAG pipeline may comprise several components, such as query rewriting, document retrieval, document filtering, and answer generation. However, these components are typically optimized separately through supervised fine-tuning, which can lead to misalignments between the objectives of individual modules and the overarching aim of generating accurate answers in question-answering (QA) tasks. Although recent efforts have explored reinforcement learning (RL) to optimize specific RAG components, these approaches often focus on overly simplistic pipelines with only two components or do not adequately address the complex interdependencies and collaborative interactions among the modules. To overcome these challenges, we propose treating the RAG pipeline as a multi-agent cooperative task, with each component regarded as an RL agent. Specifically, we present MMOA-RAG, a Multi-Module joint Optimization Algorithm for RAG, which employs multi-agent reinforcement learning to harmonize all agents' goals towards a unified reward, such as the F1 score of the final answer. Experiments conducted on various QA datasets demonstrate that MMOA-RAG improves the overall pipeline performance and outperforms existing baselines. Furthermore, comprehensive ablation studies validate the contributions of individual components and the adaptability of MMOA-RAG across different RAG components and datasets. The code of MMOA-RAG is on https://github.com/chenyiqun/MMOA-RAG.

Retrieval-augmented generation (RAG) has emerged as a critical mechanism in contemporary NLP to support Large Language Models(LLMs) in systematically accessing richer factual context. However, the integration of RAG mechanisms brings its inherent challenges, as LLMs need to deal with potentially noisy contexts. Recent studies have shown that LLMs still struggle to critically analyse RAG-based in-context information, a limitation that may lead to incorrect inferences and hallucinations. In this paper, we investigate how to elicit critical reasoning in RAG via contrastive explanations. In particular, we propose Contrastive-RAG (C-RAG), a framework that (i) retrieves relevant documents given a query, (ii) selects and exemplifies relevant passages, and (iii) generates explanations that explicitly contrast the relevance of the passages to (iv) support the final answer. We show the impact of C-RAG building contrastive reasoning demonstrations from LLMs to instruct smaller models for retrieval-augmented tasks. Extensive experiments demonstrate that C-RAG improves state-of-the-art RAG models while (a) requiring significantly fewer prompts and demonstrations and (b) being robust to perturbations in the retrieved documents.

Question answering based on retrieval augmented generation (RAG-QA) is an important research topic in NLP and has a wide range of real-world applications. However, most existing datasets for this task are either constructed using a single source corpus or consist of short extractive answers, which fall short of evaluating large language model (LLM) based RAG-QA systems on cross-domain generalization. To address these limitations, we create Long-form RobustQA (LFRQA), a new dataset comprising human-written long-form answers that integrate short extractive answers from multiple documents into a single, coherent narrative, covering 26K queries and large corpora across seven different domains. We further propose RAG-QA Arena by directly comparing model-generated answers against LFRQA's answers using LLMs as evaluators. We show via extensive experiments that RAG-QA Arena and human judgments on answer quality are highly correlated. Moreover, only 41.3% of the most competitive LLM's answers are preferred to LFRQA's answers, demonstrating RAG-QA Arena as a challenging evaluation platform for future research.

Retrieval-Augmented Generation (RAG) models excel in knowledge-intensive tasks, especially under few-shot learning constraints. We introduce CoRAG, a framework extending RAG to collaborative settings, where clients jointly train a shared model using a collaborative passage store. To evaluate CoRAG, we introduce CRAB, a benchmark for collaborative homogeneous open-domain question answering. Our experiments demonstrate that CoRAG consistently outperforms both parametric collaborative learning methods and locally trained RAG models in low-resource scenarios. Further analysis reveals the critical importance of relevant passages within the shared store, the surprising benefits of incorporating irrelevant passages, and the potential for hard negatives to negatively impact performance. This introduces a novel consideration in collaborative RAG: the trade-off between leveraging a collectively enriched knowledge base and the potential risk of incorporating detrimental passages from other clients. Our findings underscore the viability of CoRAG, while also highlighting key design challenges and promising avenues for future research.

Large Language Models (LLMs) have been integrated into recommendation systems to enhance user behavior comprehension. The Retrieval Augmented Generation (RAG) technique is further incorporated into these systems to retrieve more relevant items and improve system performance. However, existing RAG methods rely primarily on textual semantics and often fail to incorporate the most relevant items, limiting the effectiveness of the systems. In this paper, we propose Representation learning for retrieval-Augmented Large Language model Recommendation (RALLRec). Specifically, we enhance textual semantics by prompting LLMs to generate more detailed item descriptions, followed by joint representation learning of textual and collaborative semantics, which are extracted by the LLM and recommendation models, respectively. Considering the potential time-varying characteristics of user interest, a simple yet effective reranking method is further introduced to capture the dynamics of user preference. We conducted extensive experiments on three real-world datasets, and the evaluation results validated the effectiveness of our method. Code is made public at https://github.com/JianXu95/RALLRec.

Large Language Models (LLMs) often struggle with tasks requiring mathematical reasoning, particularly multiple-choice questions (MCQs). To address this issue, we developed LLaMa-SciQ, an educational chatbot designed to assist college students in solving and understanding MCQs in STEM fields. We begin by fine-tuning and aligning the models to human preferences. After comparing the performance of Mistral-7B and LLaMa-8B, we selected the latter as the base model due to its higher evaluation accuracy. To further enhance accuracy, we implement Retrieval-Augmented Generation (RAG) and apply quantization to compress the model, reducing inference time and increasing accessibility for students. For mathematical reasoning, LLaMa-SciQ achieved 74.5% accuracy on the GSM8k dataset and 30% on the MATH dataset. However, RAG does not improve performance and even reduces it, likely due to retriever issues or the model's unfamiliarity with context. Despite this, the quantized model shows only a 5% loss in performance, demonstrating significant efficiency improvements.

Retrieval-Augmented Generation (RAG) systems represent a significant advancement over traditional Large Language Models (LLMs). RAG systems enhance their generation ability by incorporating external data retrieved through an Information Retrieval (IR) phase, overcoming the limitations of standard LLMs, which are restricted to their pre-trained knowledge and limited context window. Most research in this area has predominantly concentrated on the generative aspect of LLMs within RAG systems. Our study fills this gap by thoroughly and critically analyzing the influence of IR components on RAG systems. This paper analyzes which characteristics a retriever should possess for an effective RAG's prompt formulation, focusing on the type of documents that should be retrieved. We evaluate various elements, such as the relevance of the documents to the prompt, their position, and the number included in the context. Our findings reveal, among other insights, that including irrelevant documents can unexpectedly enhance performance by more than 30% in accuracy, contradicting our initial assumption of diminished quality. These results underscore the need for developing specialized strategies to integrate retrieval with language generation models, thereby laying the groundwork for future research in this field.

Retrieval-augmented generation (RAG) provides LLMs with relevant documents. Although previous studies noted that retrieving many documents can degrade performance, they did not isolate how the quantity of documents affects performance while controlling for context length. We evaluate various language models on custom datasets derived from a multi-hop QA task. We keep the context length and position of relevant information constant while varying the number of documents, and find that increasing the document count in RAG settings poses significant challenges for LLMs. Additionally, our results indicate that processing multiple documents is a separate challenge from handling long contexts. We also make the datasets and code available: https://github.com/shaharl6000/MoreDocsSameLen .

Retrieval-Augmented Generation (RAG) has emerged as a powerful paradigm to enhance the factuality of Large Language Models (LLMs). However, existing RAG systems often suffer from an unfaithfulness issue, where the model's response contradicts evidence from the retrieved context. Existing approaches to improving contextual faithfulness largely rely on external interventions, such as prompt engineering, decoding constraints, or reward-based fine-tuning. These works treat the LLM as a black box and overlook a crucial question: how does the LLM internally integrate retrieved evidence with its parametric memory, particularly under knowledge conflicts? To address this gap, we conduct a probing-based analysis of hidden-state representations in LLMs and observe three findings: knowledge integration occurs hierarchically, conflicts manifest as latent signals at the sentence level, and irrelevant context is often amplified when aligned with parametric knowledge. Building on these findings, we propose CLEAR (Conflict-Localized and Enhanced Attention for RAG), a framework that (i) decomposes context into fine-grained sentence-level knowledge, (ii) employs hidden-state probing to localize conflicting knowledge, and (iii) introduces conflict-aware fine-tuning to guide the model to accurately integrate retrieved evidence. Extensive experiments across three benchmarks demonstrate that CLEAR substantially improves both accuracy and contextual faithfulness, consistently outperforming strong baselines under diverse conflict conditions. The related resources are available at https://github.com/LinfengGao/CLEAR.

While holding great promise for improving and facilitating healthcare, large language models (LLMs) struggle to produce up-to-date responses on evolving topics due to outdated knowledge or hallucination. Retrieval-augmented generation (RAG) is a pivotal innovation that improves the accuracy and relevance of LLM responses by integrating LLMs with a search engine and external sources of knowledge. However, the quality of RAG responses can be largely impacted by the rank and density of key information in the retrieval results, such as the "lost-in-the-middle" problem. In this work, we aim to improve the robustness and reliability of the RAG workflow in the medical domain. Specifically, we propose a map-reduce strategy, BriefContext, to combat the "lost-in-the-middle" issue without modifying the model weights. We demonstrated the advantage of the workflow with various LLM backbones and on multiple QA datasets. This method promises to improve the safety and reliability of LLMs deployed in healthcare domains.

The application of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems in the telecommunication domain presents unique challenges, primarily due to the complex nature of telecom standard documents and the rapid evolution of the field. The paper introduces Telco-RAG, an open-source RAG framework designed to handle the specific needs of telecommunications standards, particularly 3rd Generation Partnership Project (3GPP) documents. Telco-RAG addresses the critical challenges of implementing a RAG pipeline on highly technical content, paving the way for applying LLMs in telecommunications and offering guidelines for RAG implementation in other technical domains.

Retrieval Augmented Generation (RAG) is a technique used to augment Large Language Models (LLMs) with contextually relevant, time-critical, or domain-specific information without altering the underlying model parameters. However, constructing RAG systems that can effectively synthesize information from large and diverse set of documents remains a significant challenge. We introduce a novel data-centric RAG workflow for LLMs, transforming the traditional retrieve-then-read system into a more advanced prepare-then-rewrite-then-retrieve-then-read framework, to achieve higher domain expert-level understanding of the knowledge base. Our methodology relies on generating metadata and synthetic Questions and Answers (QA) for each document, as well as introducing the new concept of Meta Knowledge Summary (MK Summary) for metadata-based clusters of documents. The proposed innovations enable personalized user-query augmentation and in-depth information retrieval across the knowledge base. Our research makes two significant contributions: using LLMs as evaluators and employing new comparative performance metrics, we demonstrate that (1) using augmented queries with synthetic question matching significantly outperforms traditional RAG pipelines that rely on document chunking (p < 0.01), and (2) meta knowledge-augmented queries additionally significantly improve retrieval precision and recall, as well as the final answers breadth, depth, relevancy, and specificity. Our methodology is cost-effective, costing less than $20 per 2000 research papers using Claude 3 Haiku, and can be adapted with any fine-tuning of either the language or embedding models to further enhance the performance of end-to-end RAG pipelines.

Retrieval-Augmented Generation (RAG) is a critical technique for grounding Large Language Models (LLMs) in factual evidence, yet evaluating RAG systems in specialized, safety-critical domains remains a significant challenge. Existing evaluation frameworks often rely on heuristic-based metrics that fail to capture domain-specific nuances and other works utilize LLM-as-a-Judge approaches that lack validated alignment with human judgment. This paper introduces RAGalyst, an automated, human-aligned agentic framework designed for the rigorous evaluation of domain-specific RAG systems. RAGalyst features an agentic pipeline that generates high-quality, synthetic question-answering (QA) datasets from source documents, incorporating an agentic filtering step to ensure data fidelity. The framework refines two key LLM-as-a-Judge metrics-Answer Correctness and Answerability-using prompt optimization to achieve a strong correlation with human annotations. Applying this framework to evaluate various RAG components across three distinct domains (military operations, cybersecurity, and bridge engineering), we find that performance is highly context-dependent. No single embedding model, LLM, or hyperparameter configuration proves universally optimal. Additionally, we provide an analysis on the most common low Answer Correctness reasons in RAG. These findings highlight the necessity of a systematic evaluation framework like RAGalyst, which empowers practitioners to uncover domain-specific trade-offs and make informed design choices for building reliable and effective RAG systems. RAGalyst is available on our Github.

Retrieval Augmented Generation (RAG) is widely used to enable Large Language Models (LLMs) perform Question Answering (QA) tasks in various domains. However, RAG based on open-source LLM for specialized domains has challenges of evaluating generated responses. A popular framework in the literature is the RAG Assessment (RAGAS), a publicly available library which uses LLMs for evaluation. One disadvantage of RAGAS is the lack of details of derivation of numerical value of the evaluation metrics. One of the outcomes of this work is a modified version of this package for few metrics (faithfulness, context relevance, answer relevance, answer correctness, answer similarity and factual correctness) through which we provide the intermediate outputs of the prompts by using any LLMs. Next, we analyse the expert evaluations of the output of the modified RAGAS package and observe the challenges of using it in the telecom domain. We also study the effect of the metrics under correct vs. wrong retrieval and observe that few of the metrics have higher values for correct retrieval. We also study for differences in metrics between base embeddings and those domain adapted via pre-training and fine-tuning. Finally, we comment on the suitability and challenges of using these metrics for in-the-wild telecom QA task.

With the advent of Large Language Models (LLMs), the potential of Retrieval Augmented Generation (RAG) techniques have garnered considerable research attention. Numerous novel algorithms and models have been introduced to enhance various aspects of RAG systems. However, the absence of a standardized framework for implementation, coupled with the inherently intricate RAG process, makes it challenging and time-consuming for researchers to compare and evaluate these approaches in a consistent environment. Existing RAG toolkits like LangChain and LlamaIndex, while available, are often heavy and unwieldy, failing to meet the personalized needs of researchers. In response to this challenge, we propose FlashRAG, an efficient and modular open-source toolkit designed to assist researchers in reproducing existing RAG methods and in developing their own RAG algorithms within a unified framework. Our toolkit implements 12 advanced RAG methods and has gathered and organized 32 benchmark datasets. Our toolkit has various features, including customizable modular framework, rich collection of pre-implemented RAG works, comprehensive datasets, efficient auxiliary pre-processing scripts, and extensive and standard evaluation metrics. Our toolkit and resources are available at https://github.com/RUC-NLPIR/FlashRAG.

The advent of Large Language Models (LLMs) has revolutionized natural language processing. However, these models face challenges in retrieving precise information from vast datasets. Retrieval-Augmented Generation (RAG) was developed to combining LLMs with external information retrieval systems to enhance the accuracy and context of responses. Despite improvements, RAG still struggles with comprehensive retrieval in high-volume, low-information-density databases and lacks relational awareness, leading to fragmented answers. To address this, this paper introduces the Pseudo-Knowledge Graph (PKG) framework, designed to overcome these limitations by integrating Meta-path Retrieval, In-graph Text and Vector Retrieval into LLMs. By preserving natural language text and leveraging various retrieval techniques, the PKG offers a richer knowledge representation and improves accuracy in information retrieval. Extensive evaluations using Open Compass and MultiHop-RAG benchmarks demonstrate the framework's effectiveness in managing large volumes of data and complex relationships.

Multi-hop question answering (QA) requires models to retrieve and reason over multiple pieces of evidence. While Retrieval-Augmented Generation (RAG) has made progress in this area, existing methods often suffer from two key limitations: (1) fixed or overly frequent retrieval steps, and (2) ineffective use of previously retrieved knowledge. We propose MIND (Memory-Informed and INteractive Dynamic RAG), a framework that addresses these challenges through: (i) prompt-based entity extraction to identify reasoning-relevant elements, (ii) dynamic retrieval triggering based on token-level entropy and attention signals, and (iii) memory-aware filtering, which stores high-confidence facts across reasoning steps to enable consistent multi-hop generation.

Graph-based Retrieval-Augmented Generation (RAG) has proven effective in integrating external knowledge into large language models (LLMs), improving their factual accuracy, adaptability, interpretability, and trustworthiness. A number of graph-based RAG methods have been proposed in the literature. However, these methods have not been systematically and comprehensively compared under the same experimental settings. In this paper, we first summarize a unified framework to incorporate all graph-based RAG methods from a high-level perspective. We then extensively compare representative graph-based RAG methods over a range of questing-answering (QA) datasets -- from specific questions to abstract questions -- and examine the effectiveness of all methods, providing a thorough analysis of graph-based RAG approaches. As a byproduct of our experimental analysis, we are also able to identify new variants of the graph-based RAG methods over specific QA and abstract QA tasks respectively, by combining existing techniques, which outperform the state-of-the-art methods. Finally, based on these findings, we offer promising research opportunities. We believe that a deeper understanding of the behavior of existing methods can provide new valuable insights for future research.

Retrieval-Augmented Generation (RAG) has become a robust framework for enhancing Large Language Models (LLMs) with external knowledge. Recent advances in RAG have investigated graph based retrieval for intricate reasoning; however, the influence of prompt design on enhancing the retrieval and reasoning process is still considerably under-examined. In this paper, we present a prompt-driven GraphRAG framework that underscores the significance of prompt formulation in facilitating entity extraction, fact selection, and passage reranking for multi-hop question answering. Our approach creates a symbolic knowledge graph from text data by encoding entities and factual relationships as structured facts triples. We use LLMs selectively during online retrieval to perform semantic filtering and answer generation. We also use entity-guided graph traversal through Personalized PageRank (PPR) to support efficient, scalable retrieval based on the knowledge graph we built. Our system gets state-of-the-art performance on HotpotQA and 2WikiMultiHopQA, with F1 scores of 80.7% and 78.9%, and Recall@5 scores of 97.1% and 98.1%, respectively. These results show that prompt design is an important part of improving retrieval accuracy and response quality. This research lays the groundwork for more efficient and comprehensible multi-hop question-answering systems, highlighting the importance of prompt-aware graph reasoning.

Document Question Answering (DocQA) is a very common task. Existing methods using Large Language Models (LLMs) or Large Vision Language Models (LVLMs) and Retrieval Augmented Generation (RAG) often prioritize information from a single modal, failing to effectively integrate textual and visual cues. These approaches struggle with complex multi-modal reasoning, limiting their performance on real-world documents. We present MDocAgent (A Multi-Modal Multi-Agent Framework for Document Understanding), a novel RAG and multi-agent framework that leverages both text and image. Our system employs five specialized agents: a general agent, a critical agent, a text agent, an image agent and a summarizing agent. These agents engage in multi-modal context retrieval, combining their individual insights to achieve a more comprehensive understanding of the document's content. This collaborative approach enables the system to synthesize information from both textual and visual components, leading to improved accuracy in question answering. Preliminary experiments on five benchmarks like MMLongBench, LongDocURL demonstrate the effectiveness of our MDocAgent, achieve an average improvement of 12.1% compared to current state-of-the-art method. This work contributes to the development of more robust and comprehensive DocQA systems capable of handling the complexities of real-world documents containing rich textual and visual information. Our data and code are available at https://github.com/aiming-lab/MDocAgent.

Large Language Models (LLMs) struggle with generating reliable outputs due to outdated knowledge and hallucinations. Retrieval-Augmented Generation (RAG) models address this by enhancing LLMs with external knowledge, but often fail to personalize the retrieval process. This paper introduces PersonaRAG, a novel framework incorporating user-centric agents to adapt retrieval and generation based on real-time user data and interactions. Evaluated across various question answering datasets, PersonaRAG demonstrates superiority over baseline models, providing tailored answers to user needs. The results suggest promising directions for user-adapted information retrieval systems.

Retrieval-augmented generation (RAG) effectively addresses issues of static knowledge and hallucination in large language models. Existing studies mostly focus on question scenarios with clear user intents and concise answers. However, it is prevalent that users issue broad, open-ended queries with diverse sub-intents, for which they desire rich and long-form answers covering multiple relevant aspects. To tackle this important yet underexplored problem, we propose a novel RAG framework, namely RichRAG. It includes a sub-aspect explorer to identify potential sub-aspects of input questions, a multi-faceted retriever to build a candidate pool of diverse external documents related to these sub-aspects, and a generative list-wise ranker, which is a key module to provide the top-k most valuable documents for the final generator. These ranked documents sufficiently cover various query aspects and are aware of the generator's preferences, hence incentivizing it to produce rich and comprehensive responses for users. The training of our ranker involves a supervised fine-tuning stage to ensure the basic coverage of documents, and a reinforcement learning stage to align downstream LLM's preferences to the ranking of documents. Experimental results on two publicly available datasets prove that our framework effectively and efficiently provides comprehensive and satisfying responses to users.

Answering complex, real-world queries often requires synthesizing facts scattered across vast document corpora. In these settings, standard retrieval-augmented generation (RAG) pipelines suffer from incomplete evidence coverage, while long-context large language models (LLMs) struggle to reason reliably over massive inputs. We introduce SPD-RAG, a hierarchical multi-agent framework for exhaustive cross-document question answering that decomposes the problem along the document axis. Each document is processed by a dedicated document-level agent operating only on its own content, enabling focused retrieval, while a coordinator dispatches tasks to relevant agents and aggregates their partial answers. Agent outputs are synthesized by merging partial answers through a token-bounded synthesis layer (which supports recursive map-reduce for massive corpora). This document-level specialization with centralized fusion improves scalability and answer quality in heterogeneous multidocument settings while yielding a modular, extensible retrieval pipeline. On the LOONG benchmark (EMNLP 2024) for long-context multi-document QA, SPD-RAG achieves an Avg Score of 58.1 (GPT-5 evaluation), outperforming Normal RAG (33.0) and Agentic RAG (32.8) while using only 38% of the API cost of a full-context baseline (68.0).

Retrieval-Augmented Generation (RAG) systems enhance large language models (LLMs) by integrating external knowledge sources, enabling more accurate and contextually relevant responses tailored to user needs. However, existing RAG systems have significant limitations, including reliance on flat data representations and inadequate contextual awareness, which can lead to fragmented answers that fail to capture complex inter-dependencies. To address these challenges, we propose LightRAG, which incorporates graph structures into text indexing and retrieval processes. This innovative framework employs a dual-level retrieval system that enhances comprehensive information retrieval from both low-level and high-level knowledge discovery. Additionally, the integration of graph structures with vector representations facilitates efficient retrieval of related entities and their relationships, significantly improving response times while maintaining contextual relevance. This capability is further enhanced by an incremental update algorithm that ensures the timely integration of new data, allowing the system to remain effective and responsive in rapidly changing data environments. Extensive experimental validation demonstrates considerable improvements in retrieval accuracy and efficiency compared to existing approaches. We have made our LightRAG open-source and available at the link: https://github.com/HKUDS/LightRAG.

We present RAG Playground, an open-source framework for systematic evaluation of Retrieval-Augmented Generation (RAG) systems. The framework implements and compares three retrieval approaches: naive vector search, reranking, and hybrid vector-keyword search, combined with ReAct agents using different prompting strategies. We introduce a comprehensive evaluation framework with novel metrics and provide empirical results comparing different language models (Llama 3.1 and Qwen 2.5) across various retrieval configurations. Our experiments demonstrate significant performance improvements through hybrid search methods and structured self-evaluation prompting, achieving up to 72.7% pass rate on our multi-metric evaluation framework. The results also highlight the importance of prompt engineering in RAG systems, with our custom-prompted agents showing consistent improvements in retrieval accuracy and response quality.

Retrieval-Augmented Generation (RAG) enables large language models to provide more precise and pertinent responses by incorporating external knowledge. In the Query-Focused Summarization (QFS) task, GraphRAG-based approaches have notably enhanced the comprehensiveness and diversity of generated responses. However, existing GraphRAG-based approaches predominantly focus on coarse-grained information summarization without being aware of the specific query, and the retrieved content lacks sufficient contextual information to generate comprehensive responses. To address the deficiencies of current RAG systems, we propose Context-Aware Fine-Grained Graph RAG (FG-RAG) to enhance the performance of the QFS task. FG-RAG employs Context-Aware Entity Expansion in graph retrieval to expand the coverage of retrieved entities in the graph, thus providing enough contextual information for the retrieved content. Furthermore, FG-RAG utilizes Query-Level Fine-Grained Summarization to incorporate fine-grained details during response generation, enhancing query awareness for the generated summarization. Our evaluation demonstrates that FG-RAG outperforms other RAG systems in multiple metrics of comprehensiveness, diversity, and empowerment when handling the QFS task. Our implementation is available at https://github.com/BuptWululu/FG-RAG.

Iterative RAG for multi-hop question answering faces challenges with lengthy contexts and the buildup of irrelevant information. This hinders a model's capacity to process and reason over retrieved content and limits performance. While recent methods focus on compressing retrieved information, they are either restricted to single-round RAG, require finetuning or lack scalability in iterative RAG. To address these challenges, we propose Notes Writing, a method that generates concise and relevant notes from retrieved documents at each step, thereby reducing noise and retaining only essential information. This indirectly increases the effective context length of Large Language Models (LLMs), enabling them to reason and plan more effectively while processing larger volumes of input text. Notes Writing is framework agnostic and can be integrated with different iterative RAG methods. We demonstrate its effectiveness with three iterative RAG methods, across two models and four evaluation datasets. Notes writing yields an average improvement of 15.6 percentage points overall, with minimal increase in output tokens.

Large language models (LLMs) have achieved remarkable success due to their exceptional generative capabilities. Despite their success, they also have inherent limitations such as a lack of up-to-date knowledge and hallucination. Retrieval-Augmented Generation (RAG) is a state-of-the-art technique to mitigate these limitations. The key idea of RAG is to ground the answer generation of an LLM on external knowledge retrieved from a knowledge database. Existing studies mainly focus on improving the accuracy or efficiency of RAG, leaving its security largely unexplored. We aim to bridge the gap in this work. We find that the knowledge database in a RAG system introduces a new and practical attack surface. Based on this attack surface, we propose PoisonedRAG, the first knowledge corruption attack to RAG, where an attacker could inject a few malicious texts into the knowledge database of a RAG system to induce an LLM to generate an attacker-chosen target answer for an attacker-chosen target question. We formulate knowledge corruption attacks as an optimization problem, whose solution is a set of malicious texts. Depending on the background knowledge (e.g., black-box and white-box settings) of an attacker on a RAG system, we propose two solutions to solve the optimization problem, respectively. Our results show PoisonedRAG could achieve a 90% attack success rate when injecting five malicious texts for each target question into a knowledge database with millions of texts. We also evaluate several defenses and our results show they are insufficient to defend against PoisonedRAG, highlighting the need for new defenses.

Detecting content that contradicts or is unsupported by a given source text is a critical challenge for the safe deployment of generative language models. We introduce HALT-RAG, a post-hoc verification system designed to identify hallucinations in the outputs of Retrieval-Augmented Generation (RAG) pipelines. Our flexible and task-adaptable framework uses a universal feature set derived from an ensemble of two frozen, off-the-shelf Natural Language Inference (NLI) models and lightweight lexical signals. These features are used to train a simple, calibrated, and task-adapted meta-classifier. Using a rigorous 5-fold out-of-fold (OOF) training protocol to prevent data leakage and produce unbiased estimates, we evaluate our system on the HaluEval benchmark. By pairing our universal feature set with a lightweight, task-adapted classifier and a precision-constrained decision policy, HALT-RAG achieves strong OOF F1-scores of 0.7756, 0.9786, and 0.7391 on the summarization, QA, and dialogue tasks, respectively. The system's well-calibrated probabilities enable a practical abstention mechanism, providing a reliable tool for balancing model performance with safety requirements.

Large Language Models (LLMs) are capable of natural language understanding and generation. But they face challenges such as hallucination and outdated knowledge. Fine-tuning is one possible solution, but it is resource-intensive and must be repeated with every data update. Retrieval-Augmented Generation (RAG) offers an efficient solution by allowing LLMs to access external knowledge sources. However, traditional RAG pipelines struggle with retrieving information from complex technical documents with structured data such as tables and images. In this work, we propose a RAG pipeline, capable of handling tables and images in documents, for technical documents that support both scanned and searchable formats. Its retrieval process combines vector similarity search with a fine-tuned reranker based on Gemma-2-9b-it. The reranker is trained using RAFT (Retrieval-Augmented Fine-Tuning) on a custom dataset designed to improve context identification for question answering. Our evaluation demonstrates that the proposed pipeline achieves a high faithfulness score of 94% (RAGas) and 96% (DeepEval), and an answer relevancy score of 87% (RAGas) and 93% (DeepEval). Comparative analysis demonstrates that the proposed architecture is superior to general RAG pipelines in terms of table-based questions and handling questions outside context.

Retrieval augmented generation (RAG) with large language models (LLMs) for Question Answering (QA) entails furnishing relevant context within the prompt to facilitate the LLM in answer generation. During the generation, inaccuracies or hallucinations frequently occur due to two primary factors: inadequate or distracting context in the prompts, and the inability of LLMs to effectively reason through the facts. In this paper, we investigate whether providing aligned context via a carefully selected passage sequence leads to better answer generation by the LLM for multi-hop QA. We introduce, "GenSco", a novel approach of selecting passages based on the predicted decomposition of the multi-hop questions}. The framework consists of two distinct LLMs: (i) Generator LLM, which is used for question decomposition and final answer generation; (ii) an auxiliary open-sourced LLM, used as the scorer, to semantically guide the Generator for passage selection. The generator is invoked only once for the answer generation, resulting in a cost-effective and efficient approach. We evaluate on three broadly established multi-hop question answering datasets: 2WikiMultiHop, Adversarial HotPotQA and MuSiQue and achieve an absolute gain of 15.1 and 5.9 points in Exact Match score with respect to the best performing baselines over MuSiQue and 2WikiMultiHop respectively.